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AutoStar Chevrolet of Waynesville

Waynesville, NC

4.6
851 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name. We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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285 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 851 reviews

June 03, 2024

Daniella was a wonderful help. She even help me with the refund back on the tires so I was pleased. More

by FTHOLBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
Jun 03, 2024 -

AutoStar Chevrolet of Waynesville responded

FTHOLBERT, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 01, 2024

When you schedule an appointment that should be your time. I had to call them 6 hours after my scheduled appt time to find out what was going on with my car. They had not looked at it yet. My appt was f More

by CLOGGERTAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Anthony
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

AutoStar Chevrolet of Waynesville responded

CLOGGERTAZ, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

June 01, 2024

Words cannot say enough about the Awesome service I received from the Service department. Holly handled All the issues I experienced on my Car and was so friendly, courteous, kind and efficient and cal More

by JHDESIGNSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

AutoStar Chevrolet of Waynesville responded

JHDESIGNSINC, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

May 30, 2024

I received prompt courteous service and the work on my Buick was completed in a timely manner. I am pleased with my service. More

by BWYARR209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Ball
Jun 03, 2024 -

AutoStar Chevrolet of Waynesville responded

BWYARR209, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 29, 2024

Awesome customer service worked very hard to help get in what we were looking for very polite More

by cynthiawinsell1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Winsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish
Jun 03, 2024 -

AutoStar Chevrolet of Waynesville responded

cynthiawinsell1223, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 26, 2024

Dan was so awesome about explaining everything and making sure I got my car!! He is the best! I love my car!! More

by Taylor & Savannah Arnold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Daniel Milburn, Danielle Ball
May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

Taylor & Savannah Arnold, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 26, 2024

Purchase process went smoothly, although I forgot to give them my GM Friends & Family information. Can I still do that? I'm getting forgetful at my age! More

by vonpappenheim
Recommend Dealer
Yes
Employees Worked With
Daniel Milburn
May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

vonpappenheim, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 25, 2024

People are courteous, went in with one problem come out with a bigger one went in with engine light on was told it could be fixed for $1300 went to pick it up. It was $1500. They said I was good to go drov More

by ROBERT.ARGENTINE
Recommend Dealer
No
Employees Worked With
Never talk to any of them people
May 24, 2024

Everyone was very polite and had both of our vehicles done very quickly. highly Recommend. More

by dslovedahl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Danielle Ball
May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

dslovedahl1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 24, 2024

Good experience. Negotiations were looked at and accepted by the sales manager. Incentives and rebates were upfront and honest. More

by mwatty722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

AutoStar Chevrolet of Waynesville responded

mwatty722, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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