AutoStar Chevrolet of Waynesville

Honest, friendly service department and knowledgeable. Danielle was exceptionally helpful and friendly. Kept me informed with each step of the way. Danielle was exceptionally helpful and friendly. Kept me informed with each step of the way. More

These people very helpful in helping me, answering any questions I had about the service given to check out my car. Very nice and friendly. questions I had about the service given to check out my car. Very nice and friendly. More

I bought a new 2024 Silverado Pickup 3 months ago from AutoStar. The truck has been wonderful. Unfortunately, I all of a sudden had a number of Issue with the Lane Assist, Adaptive cruise control, the G AutoStar. The truck has been wonderful. Unfortunately, I all of a sudden had a number of Issue with the Lane Assist, Adaptive cruise control, the Google apps, and the Internet/data hotspot a week ago. I called Holly and she and Danielle me up with a visit almost right away. I took the truck in and Holly was there to apologize as well as the Service Manager. The service center went through the truck for around 6 hours. They reviewed every software update, checked for error codes and looked at updated documents and rode with me in the truck so I could show them what I was experiencing. During the whole visit, Holly and Danielle were constantly coming in to give me updates on what the service people were doing as well as what they found. When I left the had addressed every issue I had and fixed them. There was an issue with the Onstar internet/data. They told me what to explain when I called Onstar. I called them and within 15 minutes the issue with the data connection was fixed. They had to reinstall software and reset my connection and it was done over the air. You wil1 not find a more dedicated staff or a responsive one for servicing a vehicle. They also work as a team and don't throw anyone under the bus. I have been buying and having vehicles serviced for over 55 years and have never seen this level of customer service in any of three states. Thanks you to the staff at AutoStar for taking care of me. I may have left out a service technician but I did not meet them all so sorry if I left someone out. More

We just recently bought a used car for my teenage son. The process was very easy, the staff very knowledgeable and friendly. I highly recommend this place for your car needs! The process was very easy, the staff very knowledgeable and friendly. I highly recommend this place for your car needs! More

Everyone was very helpful. , kind and answered all our questions. Buying the truck was a good experience. The dealership had a great atmosphere. , kind and answered all our questions. Buying the truck was a good experience. The dealership had a great atmosphere. More

Very attentive to our requests and eager to help us find the car we wanted the car we wanted More

Tremendous experience, our first time ever that we brought our business to this dealer. We found the staff to be extremely friendly and professional. Certainly a dealership we’d want to make a return brought our business to this dealer. We found the staff to be extremely friendly and professional. Certainly a dealership we’d want to make a return trip to do business with! More

Best dealership I have ever worked with. Everyone was so helpful to deal with and making sure we were happy! Never once did I feel like I was being pushed into something that would not work Everyone was so helpful to deal with and making sure we were happy! Never once did I feel like I was being pushed into something that would not work for my needs. More

They did what I asked for, good work. Then they handed me a laundry list of thousands of dollars in repairs. However, if they checked their records they would have seen that it was done Then they handed me a laundry list of thousands of dollars in repairs. However, if they checked their records they would have seen that it was done earlier a few thousand miles ago. I pay for a fee electronic fee to keep track of the records. Obviously, this is a sham too. Pay of fee and lose the records. Either the system is lying or the people are lying. More