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AutoStar Chevrolet of Waynesville

Waynesville, NC

4.6
844 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name. We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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285 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 844 reviews

December 22, 2024

Very friendly staff. They were able to get us approved when no one else could. Love our Jeep. Will definitely do busy again there. A Christmas Miracle More

by meltonsophia65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Summey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot remember our salesman name.
December 21, 2024

Brandon was great! He sold my daughter a new Chevy Trax! I liked the way he treated, and took care of her so well, I purchased a new Chevy Silverado from him the next More

by tim.daniel.hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

I had never met a service advisor as friendly, helpful and capable until I met Holly. She did everything she said she would and followed thru on all of it. It was a pleasure meeting and working with her. More

by JCAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Honest evaluation along with timely analysis Would highly recommend the tech who rode with me and his professional opinion More

by CTURNER908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Ii made an appointment for a recall on my Chevrolet truck at 9AM that should have taken 2.5 hours to fix. I call at 3 PM and they haven't even started the repair. I then get a call at 430 from them asking if More

by Kmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joy Haney
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Everyone was very kind and took the time to explain features of each car I looked at. I appreciate them, especially Brandon, who really helped find what I was looking for! More

by Autumn Hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Second time in a row that’s a technician that does. The oil changes has left my oil filter loose and I’ve lost oil with less than 30 miles on it this time. More

by Xcelr18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

AutoStar Chevrolet of Waynesville responded

Xcelr18, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 15, 2024

It was a pleasant truck buying experience. Samantha was knowledgeable and was able find a used truck on the lot that I absolutely loved. More

by terriachase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Summey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

AutoStar Chevrolet of Waynesville responded

terriachase, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 13, 2024

Holly was awesome . She is very professional and friendly. She knows her business and is efficient . She remembers about the work that I have had on my vehicle and is More

by julieblackstock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

AutoStar Chevrolet of Waynesville responded

julieblackstock, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 12, 2024

Brandon was very helpful with my car buying experience. Unlike other pushy salesman he gave me space to make my own decisions, but was there anytime I had a question. He answered all of them to the best of More

by lt33efird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

AutoStar Chevrolet of Waynesville responded

lt33efird, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

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