AutoSavvy Woods Cross

Great first time, not so much the second time. I purchased my first car through this dealership years ago and had a great experience. The car was perfect for me and I had very few problems with it I purchased my first car through this dealership years ago and had a great experience. The car was perfect for me and I had very few problems with it (nothing beyond normal wear and tear). When it came time to buy my second car I decided to use Autosource again. This time around has been less than ideal. The car I purchased needed a major repair within the first two weeks of buying it. The repair took 5 weeks to complete (I had to drive a rental for the entire time). Once I got it back it ran the way it should have from the start. A couple months later it wouldn't start so I had the car towed to the shop for the second repair. This time it was a minor issue that was fixed the same day. Now less than four months after buying the car, the same problem I had just after I bought it has become a problem again. Frustrated by the fact that I was needing to take the car in for repairs every month or so, I called the manager of the Lindon location I purchased the car from. He referred me to the manager of the Woods Cross location. I called him multiple times trying to resolve the issue but never received a response. I finally went into the dealership to see the manager in person and was told that I would need to speak with the General Manager but he wasn't in the office that day. I was also told that I would receive a call the following day as soon as the Manager got into the office. Never received any phone call. I spent the rest of the day leaving messages at both the Woods Cross and Lindon locations trying to contact the manager and didn't hear anything back from anyone. When I was at the dealership I was told that they would get right on it and the issue would be resolved as quickly as possible. It has been three days and I have gotten nowhere with any of the managers. I am starting to feel like they tell their customers whatever they have to in order to keep them "happy" but don't really follow through on any of it. I feel like I have wasted my time and money. I will not be going back to this dealer in the future and I will not send anyone else to them either. More

The easiest and most seamless car transaction I have had! I have never had a car transaction go this smoothly. I got the EXACT I wanted at the EXACT price. Absolutely in love with my new MDX. This was my dre I have never had a car transaction go this smoothly. I got the EXACT I wanted at the EXACT price. Absolutely in love with my new MDX. This was my dream car and I was nervous that it would be sold before I could get the significant other out to drive it to confirm the car was in tip top shape. The Salesman bent over backward to make sure that didn't happen. He made the car available for us to drive on a Sunday. On the day I went to pick it up the paperwork was in order- no hidden surprises I took it straight to the credit union and returned with a check for exactly what we discussed the price of the car to be. Matt even went out of his way to have go over the issues as to why it was a salvaged title and had the mechanics take a second look just to make sure there were no issues. I would absolutely refer people here, ironically both my son and daughter purchased cars here in 2009 - which they are both still driving. Class Act place. I wouldn't hesitate to purchase another car here. More

In and out in 1 hour I came in from out of state to purchase a car. I called ahead and was helped by Russell. He arranged the paperwork ahead of time and arranged a pick I came in from out of state to purchase a car. I called ahead and was helped by Russell. He arranged the paperwork ahead of time and arranged a pickup from the airport in the car I was purchasing for my daughter. I was done in less than an hour. I've purchased a lot of cars over the years. This is the best experience I've had by far. Russell was awesome! I'll be back again! More

good sales, good car, bad after sale customer service Purchase of vehicle and the vehicle its self was good. After the sale service sucked. Tried to get info on the where-abouts of my title, called sale Purchase of vehicle and the vehicle its self was good. After the sale service sucked. Tried to get info on the where-abouts of my title, called sales person, title person, no one would return my voicemails. Texted the salesman and he did text back but still got no where. After several attempts and I mean several, did finally got ahold of Devon (title person) and she did give me the info as to the title. I did finally get it 2 days before my temporary tag expired. I did use the website email contact and they did reply but the only one who gave me any good information was Devon. These guys need better follow up on their after sales customer care. It shouldn't be up to the customer to have to run around and call umpteen different people to get a simple answer. I was told by the salesman and the individual that called me back from my email that the title was on the way, when in fact when I finally talked to Devon she told me that she was waiting for Utah DMV to return it to her so she could forward to me. More

Great way to get a low mile newer car for less. I have purchased two cars from this location and a few family/friends have also. The cars have had no problems that weren't regular maintenance/repair I have purchased two cars from this location and a few family/friends have also. The cars have had no problems that weren't regular maintenance/repair orientated. I was able to get the make model of car I wanted with low miles for much less than buying new. If you are concerned about the integrity of the cars (I'll admit I was at first) take it to the Tunex shop nearby where they can do an inspection. I took both my mazdaspeed there and my focus st there and they checked out great. If you are still worried, I recommend rolling a warranty into your loan. They offer good warranty service and will take care of you if anything fails under the warranty coverage. I will definitely return for another car in the next 5-10 years. More

Go somewhere else These guys think their salvaged cars should be priced almost as high as a clean title. Negotiate? They don't. Don't waste your time. These guys think their salvaged cars should be priced almost as high as a clean title. Negotiate? They don't. Don't waste your time. More

Great experience! My sales rep was really nice and very helpful. This was the one of the best experiences I've ever had looking for a car. Will definitely recommend thi My sales rep was really nice and very helpful. This was the one of the best experiences I've ever had looking for a car. Will definitely recommend this dealership to my friends! There's a few little issues with the car but they gave me an I-owe-you! More

Happy Customer Love my new car. M. Young great to work with. Very friendly service. Honest and Informative. Thank you! I'll be back when I need another vehicle and I Love my new car. M. Young great to work with. Very friendly service. Honest and Informative. Thank you! I'll be back when I need another vehicle and I will recommend to friends and relatives! More

Very quick and simple I was in and out of there quick, I knew what I wanted also the salesmen weren't pushy. I highly recommend them cause of the honesty in them. I was in and out of there quick, I knew what I wanted also the salesmen weren't pushy. I highly recommend them cause of the honesty in them. More