AutoSavvy Woods Cross

Sold a car that was unsafe to drive. Large financial loss The story is too long to write here. Short: bought a 2014 Explorer Limited at the beginning of 2015. Noticed the car sunk in the passenger front after The story is too long to write here. Short: bought a 2014 Explorer Limited at the beginning of 2015. Noticed the car sunk in the passenger front after a month. About 1" short than the driver front. Took it back to the dealership and spoke to the GM, Rich Jackson, who told me he would fix some of the issues, so they spent 2.5k to fix it. Still didn't sit right but I assumed they made it safe. Months later, I hear from another mechanic that the frame is cracked (right under the hood), the car is not square (both frame and the car as a whole. Instead of the car being a perfect rectangle, it was a parallelogram). I took it to Abra Auto Body who pointed out a lot of structural issues. I stopped driving it immediately. So I traded my car back to the dealership for the only clean title car on their lot, took a pretty large hit financially, and finally got rid of the car. To be fair, Rich at AutoSource did do a lot to help me with the situation. He spent money and time to correct the car and the relationship which I can appreciate. Ultimately, I was sold a car that wasn't right and it cost me a lot of money. One last thing, Utah is a buyer beware state which means if they tell you it's salvage title, they can legally sell you a car in any condition. Always take a branded title car in for an unbiased inspection before purchase. More

Absolutely Fantastic!!! Sales and Service for this company is A++. JR went above and beyond to help me service the vehicle I bought from Auto Source. Both JR and Orlando Sales and Service for this company is A++. JR went above and beyond to help me service the vehicle I bought from Auto Source. Both JR and Orlando were absolutely wonderful. Usually you buy a vehicle then become another number. That is NOT the case here. I received the best service ever and I highly recommend Auto Source for their great sales team and awesome service team. Special thanks to JR. Diane More

Good Follow Up Once The Review Was Sent The actual car shopping experience was good and they were friendly and helpful. The auto that I ended up purchasing was missing several items such as The actual car shopping experience was good and they were friendly and helpful. The auto that I ended up purchasing was missing several items such as an owners manual, an additional key and decals for the back of the car. I was promised that a manual would be sent to me and they would get back to me regarding the decals, but they forgot to get order them for me. Once I sent a message, they came through with the items, with the exception of the key. The "discounted" key was supposed to come from High Tech Locksmiths, so if you are thinking about using them, don't think Matt McCaskell at High Tech Locksmiths will ever get back to you. An additional key is going to cost me $300. There are also some large fees that are added to the list price of the vehicles. You don't know about them until you go to purchase the auto. I wish they would just include these additional fees in the price of the vehicle. More

Several cars purchased. I have personally purchased 3 vehicles for my company and personal use and helped several family and friends buy here. All "branded" titles and all ha I have personally purchased 3 vehicles for my company and personal use and helped several family and friends buy here. All "branded" titles and all have been great deals. I would not hesitate to return to the low pressure atmosphere, with prices on the vehicle windows. We had no trouble trading in the branded Tacoma we bought for the company on a new Colorado a month ago. My wife is driving the Lexus 4 years later with no repairs! More

Revised review with Autosource. Called the Lindon Autosource on the morning of 7/25. Spoke to Mike Jones in sales in regards to a subaru impreza. During our conversation, I asked i Called the Lindon Autosource on the morning of 7/25. Spoke to Mike Jones in sales in regards to a subaru impreza. During our conversation, I asked if they take trade-ins and Mr. Jones response was "yes." I explained to Mr. Jones of my 03 Outback with 186K miles to be traded in. I gone over the recent history on the vehicle including a recent engine light which represented a misfire code on cylinders 1 & 2 and except for an occasional hesitation/loss of power(duration of 10-15 seconds) it would run fine. I decided to drive from Park City to Lindon to test drive the Subaru(I did not take my 03 Outback). After the test drive, I expressed to Mr. Jones of my interest to purchase the Impreza but first would like to know the value of my trade in. Not only once but twice, I explained to Mr. Jones of the misfires codes on the vehicle and also the recent repairs of a new CAT, brakes and spark plugs. He then proceeded to his supervisor and came back with a trade in value of $1700 and negotiated a final price. I agreed to the terms, however, I had to go back to Park City and get the 03 Outaback. Since the Outback's engine light was on, I drove the car to Salt Lake City before another episode of hesitation/loss of power occurred. At that point, I decided to have the vehicle towed to Lindon, Utah. After arriving to Autosource and unloading the vehicle, I proceeded into the building and met with Mr. Jones. Shortly after sitting down, another individual( I assumed he was Mr. Jones supervisor) informed me he will not give me anything for my trade in. I explained to the supervisor the history of the vehicle was explained in detail to Mr. Jones on 3 separate occasions but when I asked the supervisor if Mr. Jones explained the vehicle' history, his response was-no!! After a short discussion, the supervisor allowed a trade in value of $500.00. Feeling trapped and without a reliable vehicle to return to Park City, I agreed to the $500.00. In my opinion Autosource should have honored the $1700.00 trade in because to their mistake of lack of communication. If they have done so, I would be composing a favorable review instead of this one. The only individual worth praise was Nate during the completion of the paperwork. He was respectfully and through with the necessary document. UPDATE: The day after I posted this review, I was contacted by Rich Jackson, GM of Autosource. He was genuinely concerned of my recent purchase experience. After listening my perspective of what transpired, he agreed to go down to the Lindon dealership and personally test drive the 2003 Subaru Outback I have traded in. The following day, Mr. Jackson contact me and I was pleasantly surprised when Mr. Jackson increased by trade in value on the 2003 Subaru and changed a few sales policies as a result of my experience. He promptly sent a check which was received yesterday(8/3). It is comforting to know that Autosource cares. When any business can change a negative experience into a positive one for a customer it is certainly a sign of integrity. I'm please to say I would positively recommend Autosource to anyone in search of a branded title vehicle. Thank you, Mr. Jackson, for caring!! More

Great dealership ***** UPDATE: AUTOSOURCE MOTORS has reached out to us and given us a car to drive, even though our warranty did not cover it. They gave us a very nic ***** UPDATE: AUTOSOURCE MOTORS has reached out to us and given us a car to drive, even though our warranty did not cover it. They gave us a very nice car too. We appreciate their willingness to help us get this resolved. My advice is to ALWAYS purchase the warranty. I am SOOOO thankful I did. We purchased a 2013 Ford Explorer the day before Fathers Day (June 13, 2015). We loved the car and were so excited about it. On July 4th we drove down to Provo for the Stadium of fire and about 10 miles outside of Provo we started getting warning after warning popping up. We made it to Provo, luckily pulled into a parking lot and the car completely died. It wouldn't start at all. It was 5:00 on a holiday so NO where was open and we were stranded in Provo. It was beyond frustrating that a newly purchased car had put us in this situation. We had to wait for the tow truck and had it towed up to Salt Lake which was a nice bill that we weren't expecting. We finally made it home that night after inconveniencing many people. Thankfully I had purchased a warranty. The only one I was offered was the bronze package, but I did get it. After a week at Larry H. Miller ford dealership in Salt Lake our car was towed last Friday to CJ Auto in woods cross. As of yesterday there is still no resolution and I am still without a car. They are saying it is the whole transmission that has to be replaced, however the part has still not been ordered which I am told will be another 4-5 days to get and then the time to put it in. SOOO I will be without a car for almost a month!!! I still can't wrap my head around it. I wasn't offered a rental car either because the warranty package I selected (the only one I was offered) doesn't include that! We are a busy family and 1 car doesn't work!! (At all). Why would I think I may need a rental car 2 1/2 weeks after I purchase a new car?? We have boughten 3 cars from them in the last 6 years . More

Very polite salesmen and great deals! They show you the car history and everything, so you know what you're buying. Great variety of cars! They show you the car history and everything, so you know what you're buying. Great variety of cars! More