AutoSavvy Woods Cross
Woods Cross, UT
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Unfortunately, our experience with this dealership has been consistently disappointing. We have purchased not one, but two vehicles from them, and both experiences have involved ongoing issues and frustra been consistently disappointing. We have purchased not one, but two vehicles from them, and both experiences have involved ongoing issues and frustrations that we simply did not expect after making such significant purchases. While we understand that vehicles can have problems, the repeated issues we’ve experienced, along with how those concerns have been handled, have left us feeling that the customer experience and support after the sale are lacking. At this point, we would not purchase another vehicle from this dealership and would have a very difficult time recommending them to others. More
I originally left AutoSavvy Woods Cross a 5-star review, but after my experience with their sales and service departments, I feel obligated to change it to 1 star. My salesman, Wes, told me that the vehi but after my experience with their sales and service departments, I feel obligated to change it to 1 star. My salesman, Wes, told me that the vehicle’s fluids had been changed. After the purchase, I discovered that this was not the case. Sam, the service manager, admitted that I had been misled. I was also told that Wes was no longer with the company. Sam told me AutoSavvy would cover the cost of the oil and transmission fluid changes because I had been given incorrect information. Since then, Sam will not return my calls, and the General Manager will not speak with me. Then Daisy called me. I explained that if AutoSavvy refused to take care of the problem, I would have no choice but to change my original 5-star review to 1 star. Her response was: “Do whatever you have to do.” That tells you a lot about how this company handles customer concerns. I drove the vehicle all the way to California, and on the way, a major part fell off the vehicle. After everything that had already happened, this was extremely concerning. Do yourself a favor before buying from AutoSavvy: click on the low reviews and read them. Pay attention to how many customers appear to have changed their reviews after initially giving the dealership a higher rating. My experience has been one of multiple broken promises, being given information that turned out to be untrue, and horrendous customer service when I tried to get the situation resolved. I would strongly recommend avoiding AutoSavvy Woods Cross. More
We had a great experience! The entire process straightforward, and completely low-pressure. Esther was very friendly and wonderful to work with. She did an excellent job helpin The entire process straightforward, and completely low-pressure. Esther was very friendly and wonderful to work with. She did an excellent job helping us purchase our vehicle. She was knowledgeable, patient, and made the experience enjoyable from start to finish. We highly recommend Esther and the team at AutoSavvy to anyone looking for a vehicle. More
I picked up my new car from Woods Cross in Utah and Colton made the whole process effortless with quick responses and clear information. He arranged a test drive, explained financing options in plain l Colton made the whole process effortless with quick responses and clear information. He arranged a test drive, explained financing options in plain language, and stayed in touch so I never felt left hanging. Paperwork moved smoothly and the vehicle is being delivered from dentonville texas. If you want straightforward, no-nonsense service at a local dealership, ask for Colton. More
Purchasing my car at Woods Cross turned out to be an incredibly smooth and satisfying experience. Jarel, Vuk, and Steve were fantastic in guiding me through the options and ensuring I got exactly what I incredibly smooth and satisfying experience. Jarel, Vuk, and Steve were fantastic in guiding me through the options and ensuring I got exactly what I wanted. I felt well taken care of throughout the whole process, and the atmosphere at the dealership was quite inviting. I couldn't be happier with my new truck from Woods Cross, and I'd definitely recommend it to anyone looking for a hassle-free car buying experience! This is the 2nd purchase that I make at an Auto Savvy dealership and will definitely be my to go place in any future vehicle purchases. Thanks to the entire team, my apologies if I missed anyone!!! Awesome experience and super happy with my new truck!!! More
We didn't end up purchasing our vehicle here, but we really appreciated the professionalism of Brayden they were patient with us over multiple visits. Answering all of our questions and giving us the ti really appreciated the professionalism of Brayden they were patient with us over multiple visits. Answering all of our questions and giving us the time we needed to make a decision. Although we ultimately chose to go a different direction, they handled the situation with understanding and worked with us to finalize everything. Smoothly, we're grateful for their time, flexibility and willingness to treat us with respect throughout the process. More
The whole buying a car experience is stressful but Esther and her team totally took that stress away. They kept us informed as to where we stood with the purchasing of the car we wanted and that is so apprec and her team totally took that stress away. They kept us informed as to where we stood with the purchasing of the car we wanted and that is so appreciated. Thanks to the whole Auto Savvy team for getting us into my retirement car. Thanks again, Kris and Chris Rasband More
