AutoProved
Allentown, PA
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Competitive Mr. Santos is good at what he does. His knowledge of cars realy help customers that go to him get the satisfaction they need. He goes the extra mile t Mr. Santos is good at what he does. His knowledge of cars realy help customers that go to him get the satisfaction they need. He goes the extra mile to ensure every client is satisfied. More
DON'T BUY A CAR FROM THIS DEALERSHIP!!! My wife and I stopped by this dealership because she saw a minivan that she liked. When we got there we didn't see the vehicle on the lot. We went in My wife and I stopped by this dealership because she saw a minivan that she liked. When we got there we didn't see the vehicle on the lot. We went in & spoke with sales rep Bill and found out that the minivan was being repaired due to a dent in the back door. Bill introduced us to his manager Kenny who just so happened to be our neighbor from across the street. We told them that we wanted the van but Iwanted to look at it first & we told them that our trade was our deposit. He PROMISED us that he would drop it off in week when it was finished being repaired. Well a week ended up being close to 3 weeks. Kenny called me & said the minute it arrived in the lot. The wierd thing is he immediately asked if we wanted a Dodge Journey instead of the van. I said NO the van is want we wanted & that he should bring the van over to our house on Saturday as promised. In addition he should contact my wife to set up the showing. He never showed up & never called my wife as PROMISED. I had told him if needed to buy the van we were able to get an excellent co-signer. Both my wife & l continued to call the dealership trying to get Kenny to drop off the van so we could check it out. We were promised by both Bill our sales rep & the receptionist but of course he never returned our calls. I eventually called & spoke with Kenny & was given the b#ll$*it excuse that he was just to busy to bring it down for us to look at. If that's the case don't be RUDE & leave us hanging. Call us & tell us what's up so that we can drive down to look at it. Instead what they did is sell the van to someone else who put a deposit on it, even we put a deposit on it with our van. In addition, they increased the price on the van by $1000 & sold it for more to the other people. As far as I'm concerned they pulled a bait & switch by baiting us with an offer & switching the price. Kenny promised to get us another vehicle and call us when it came in but of course that never happened. I called him again & asked to talk to the owner it's been several weeks now & still no returned phone call from the owner. As I stated in my title "DON'T BUY A CAR FROM THIS DEALERSHIP" because Kenny & Bill are nothing but a bunch of dishonest liars. The owner doesn't care about his customers seeing as he doesn't know how to pick up phone & call a potential customer with an issue. More
Clean car, great deal, excellent visit I am very happy with my car from AutoProved. Patrick was friendly and helpful to my mother and I, wanting to make sure we were satisfied with the vehi I am very happy with my car from AutoProved. Patrick was friendly and helpful to my mother and I, wanting to make sure we were satisfied with the vehicle from the start of our visit. The car was extremely clean—it barely looked used! Overall, great experience! More
Easy and Amazing! I came to autoproved because I knew these guys could help me. Bill and Ali definitely got it done and I am happy with my purchase! I came to autoproved because I knew these guys could help me. Bill and Ali definitely got it done and I am happy with my purchase! More
Exceeded Expectations and Endless Patience I was very uncertain about what I wanted when I first walked onto the lot, but Patrick immediately came over to help me to figure out how to get me in I was very uncertain about what I wanted when I first walked onto the lot, but Patrick immediately came over to help me to figure out how to get me into a great car. He worked with me throughout the entire process and was incredibly patient, which made it a very pleasant and painless experience. I never felt pressured or stressed to get a vehicle, and ended up driving off the lot with a car I love. I would highly recommend going to get a new or used car from Autoproved! More
Knowledgeable, pleasant and lenient.. Half the work was already done because of my preparation the deal still took almost 2 hours but I was very pleasant with the outcome. Patrick was a g Half the work was already done because of my preparation the deal still took almost 2 hours but I was very pleasant with the outcome. Patrick was a great sales associate to work with. (Disregard the negative reviews and experience great things happen for yourself) More
Stress free What a great experience. Bill isn't lying when he says if you have to have it Bill Hav has it. I had to have my Subaru and he had it. What a great experience. Bill isn't lying when he says if you have to have it Bill Hav has it. I had to have my Subaru and he had it. More
Purchase of a 2014 mazda My experience with AutoProved was top notch. The entire process was quick and easy. I went in right before closing time and chose the car I was intere My experience with AutoProved was top notch. The entire process was quick and easy. I went in right before closing time and chose the car I was interested in. Next day I provided my information and they were able to get me approved while I was at work. After work stopped back in signed the documents and drove away with my new used vehicle. I would definitely recommend AutoProved to anyone looking for a reliable used vehicle for a great price. More
Truly a great experience. I personally walked in expecting the worst. Well about 10-15min in we were approved. Robert went above and beyond to make sure we got the car we wante I personally walked in expecting the worst. Well about 10-15min in we were approved. Robert went above and beyond to make sure we got the car we wanted for an outstanding price! His made sure we were comfortable at all times and made sure we were able to drive off the lot within the same day. Cannot wait to go back for another one ! Much appreciated. More
Great Customer Service Patrick was very polite and outgoing. He worked with me to get me approved. I purchased a Honda Pilot and I am very happy. Thank you Patrick Patrick was very polite and outgoing. He worked with me to get me approved. I purchased a Honda Pilot and I am very happy. Thank you Patrick More