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AutoProved

Allentown, PA

4.1
935 Reviews

1081 E Congress St

Allentown, PA

18109

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Showing 935 reviews

July 09, 2020

The car we bought from here had problems when we got it. Now it has a blown head gasket from no fault of mine. They won't try to get us in another car. More

by Gotnohelp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali Nasser, Keith Gallo, Vincent DeAngelis
Jul 10, 2020 -

AutoProved responded

Good afternoon, if the vehicle you bought had problems at the time of purchase then why did you buy it? None of our vehicles have issues when purchased. All of our vehicles go through a vigorous 121 multi-point inspection prior to being available for sale. Also, along with every purchase is a 7 day no worries warranty, which means anything mechanically wrong with the vehicles within 7 days is repaired at no cost. If you would like to discuss your review in detail please call me directly at (610)435-2886 ext. 102

Jul 10, 2020 -

Gotnohelp responded

The service engine soon light has been on from day one we told you about it and we were told by Vince himself it would cost much to fix. It has a bad Torque converter clutch solenoid. Now we can only drive it short distances because it now has a blown head gasket which we think was there when we got it. We also think the repair shop put something in it to seal it up so we wouldn't know about.

Jul 10, 2020 -

AutoProved responded

You purchased this vehicle almost 1 1/2 years ago, unfortunately there is nothing we will do at this point. You've have adequate time for a resolution and this vehicle was sold specifically/explicitly AS-IS. The vehicle you purchased at that time was almost 20 years old.

Jul 10, 2020 -

Gotnohelp responded

Not according to the paperwork we have in the glovebox of the car. The so called as-is box on the paperwork isn't checked. So we feel that you need to do something about it. If we could take a picture of it and attach it here we would. If you have access to the paperwork you need to take a look at it. Because we have bought as-is cars before and that box was always checked off.

July 08, 2020

Nab, the salesperson, made the transaction quick and easy. She was very helpful; despite her off day yesterday, brought the car to an independent mechanic for inspection. Then picked me up after I retur More

by Ramesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabegha Mouhrez, Keith Gallo
Jul 08, 2020 -

AutoProved responded

Thank you so much for your kind words, Ramesh, and for taking the time to leave us this wonderful feedback!

July 08, 2020

Very Pleasant Experience, good pricing, recommended! My initial contact was with Jasmine, after calling the dealership about a. Advertised vehicle. She was very informative and accommodating and knew I More

by carol j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona, Keith Gallo, Jasmine Gracia-Vialet
Jul 09, 2020 -

AutoProved responded

Hi Carol, Here at AutoProved, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 07, 2020

It was a Reilly nice experience, thank to Ian Carlos that helps me a lot, I will strong le recommend hem to boy a car. More

by Josueramirezchema
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona
Jul 08, 2020 -

AutoProved responded

Thank you so much for choosing AutoProved! Congratulations on your new purchase. Please let us know if we can be of any more assistance!

July 06, 2020

autoproved is a great place to get your first car. it was easy and the process wasn’t even long to get up and out More

by 12devante28forsey
Recommend Dealer
Yes
Employees Worked With
Norberto Cruz Jr
Jul 07, 2020 -

AutoProved responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing AutoProved!

July 04, 2020

Chris was extremely helpful and accommodating ! He kept calling me to try to help me get the best deal possible. My only negative was the car should have been detailed and cleaned before or at time of se More

by Elena
Recommend Dealer
Yes
Employees Worked With
Christopher Aquino
Jul 06, 2020 -

AutoProved responded

Hi Elena, Thank you for taking the time to submit a review. We are so glad Chris could assist you with your purchase. We truly appreciate your business. We apologize, however, that we missed the mark on your new car's detailing. If you would like to further discuss your concerns, feel free to contact me at your convenience.

July 03, 2020

Really nice and friendly. They really try to work with you. They give great recommendations on payments, credit, and anything you need. Highly recommend this place! Iancarlos was really amazing and was ve More

by johnrodriguez7798
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona
Jul 06, 2020 -

AutoProved responded

Thank you, John, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 03, 2020

Worked really well with getting me in the car that I wanted at the price I was willing to pay. Very well ran and didn’t pressure me at all More

by ramosj130101
Recommend Dealer
Yes
Employees Worked With
Keith Gallo, Christopher Aquino
Jul 06, 2020 -

AutoProved responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 01, 2020

Julian was a pleasure to work with. He tried every route possible to get us our best deal! I'll recommend autoproved to anyone anytime! More

by Alleyrose723
Recommend Dealer
Yes
Employees Worked With
Julian Sanchez, Jasmine Gracia-Vialet
Jul 01, 2020 -

AutoProved responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy your new vehicle!

July 01, 2020

Overall experience was wonderful! I totally recommend to anyone looking to purchase a car. They are very patient with you and go above and beyond to get you the car you want. I walked in with my mind made u More

by Cassandrajoiner1
Recommend Dealer
Yes
Employees Worked With
Sam roundtree , Julian Sanchez , Julian Sanchez
Jul 02, 2020 -

AutoProved responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Enjoy your new vehicle!

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