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AutoProved

Allentown, PA

4.3
934 Reviews

1081 E Congress St

Allentown, PA

18109

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Showing 934 reviews

March 18, 2022

Never go here. They lied to me about credit score after calling me to “upgrade” and trade in a car. They called every 3 months telling me I was eligible and every t More

by Youngmerc484
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Gallo, Christopher Aquino
Mar 18, 2022 -

AutoProved responded

We respectfully disagree with your review concerning lying about your credit score, all credit is inquired from Transunion, Equifax or Experian. Let's really take a look at your review, we are contacting you every 3 months to trade in your vehicle yet would lie about your credit score to not sell you a vehicle?!? Not a common practice in the auto industry to not sell vehicles. Without being out of compliance it sounds like you damaged your credit beyond repair to obtain financing for a new loan. We always have "secret conversations behind closed doors" so other potential customers will not accidentally hear your financial problems, we apologize but will stay compliant to confidential information about customers financial situations. If we were a garbage dealership why come back? Good luck in your future dealership experiences, if you would like please contact us and we will remove you from future contact in our system.

Mar 18, 2022 -

Youngmerc484 responded

I disrespectfully disagree when my credit report from you was trans union and the Chevy dealership in Bethlehem gave me a trans union as well. Not the next day or two days. Literally 2 hours AFTER leaving your dealership. My credit was over a 650 from a ACTUAL dealership. But your same trans union report gave me under 580. So again please tell me how I “damaged my credit” when I went the same day and got a newer model car, went from a sedan to a pickup truck, with a smaller interest rate and lower payment. First time I got called I went in then when I got there they told me I didn’t have the car long enough. Second time I repeated what I was told and rejected. Third time I wanted to see what childish excuse I was going to get. You lied about my credit report because this vehicle had accidents and you didn’t want it back because of that. When I asked for the car fax the employee told me they did not have it but it was never in an accident and this was before your website became updated with the car fax link attached because that feature was not available before. Also there’s not much of a secret to keep when I was the only one inside the building at the time but that’s neither here nor there. The only person that’s nice at the auto shop is the guy behind the counter. The mechanics don’t know what they are talking about either. The fact remains your dealership legally scams people by withholding specific information about a vehicle. Not to mention that the hellcats, Hondas, Audis, Maseratis, get abused and driven until their bought by someone desperate enough to buy it. Seen the dealer plate on that hellcat long enough to see a burn out on 222 by Amazon before they sold it. I’ll put my hand on the Bible and repeat everything I just said don’t disrespect me with your ASSumptions about a “damaged credit score”

Mar 18, 2022 -

Youngmerc484 responded

AND I TRADED THAT xxxxxxIN for the truck too. No accidents on my new car though. Lower miles. Better mechanics and better professionalism 😆

March 13, 2022

They got me into the Car I want the same day, even staying after closing to finish up paperwork! More

by Donna M Volack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rountree, Carlos Martinez, Matt Reinhart, Christopher Aquino, Sammy Cruz, Tyler Wetherhold, Joseph Rivera, Wayne Howe, Luis Negron, Christopher Christ
February 09, 2022

Car had to go back to the dealership the day after purchase where the repair took 3 weeks. More

by livery_splenic_0g
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sammy Cruz
December 30, 2021

I would like to thank the staff at Autoproved sales and the service department for immediately adressing my concerns. These guys really showed they are not a normal used car dealership. More

by Nlsbosox
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ali Nasser, Vincent DeAngelis, Tyler Wetherhold, Josh Juarez
November 12, 2021

What a horrible experience. Tried to bait and switch me. Vince the manager is no help at all. I will do everything in my power to expose the frauds they are. More

by dorothy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali Nasser, Vincent DeAngelis
November 06, 2021

This dealership quoted a price on line then over the phone. We drove 80 miles prepared to buy the car. When we sat down with the sales agent he told us the price would be 1000 more because we did not li More

by Bannock_burn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Juarez
November 03, 2021

Called at 11 am and made an appointment to see the car at 1pm. When I got there they told me the car was taking about 30 minutes ago to PP&L. If I wanted I could see it there. I told them I would not be back More

by Litz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Christ
November 01, 2021

Best place to buy your car great customer service Christ Was very helpful and his manager vince Thank you for everything More

by Jssplvd29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Christ
October 19, 2021

Wayne was great. The entire process was super quick and painless... They have a ton of inventory, so there's a car for everyone! More

by JessieLynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Howe
Oct 20, 2021 -

AutoProved responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoProved.

September 28, 2021

The service was great and the sales person was very nice and professional.. Sales person was caring More

by Nevilman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Aquino
Sep 28, 2021 -

AutoProved responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!