AutoNation Volvo Cars San Jose - Service Center

Came in for a maintenance service appointment. Great experience with service manager Harvey. I've been coming to them for years, many of the service managers and technicians have been working here Great experience with service manager Harvey. I've been coming to them for years, many of the service managers and technicians have been working here for a long time, this definitely says something about the organization. More

Sang is a great. Always communicates well and is responsive. Not related to Sang, the scheduling and timeliness of service needs improvement. Always communicates well and is responsive. Not related to Sang, the scheduling and timeliness of service needs improvement. More

Very good service for me and kindly explanation with best recommendation for my vehicle Good experience recommendation for my vehicle Good experience More

Sang always provides great service and communication on all details of service, especially when I request diagnostics of intermittent issue. Service is done when promised (or Sang will call and let me know all details of service, especially when I request diagnostics of intermittent issue. Service is done when promised (or Sang will call and let me know the status.) The cost estimate before service is always helpful so I don't get surprised by the bill. I've had my 1998 Volvo V70 serviced here for the last 25 years More

I liked this location. Emir was very helpful, and patiently answered all my questions. Kept me informed all thought out the service of my car. One thing I really appreciate Emir was very helpful, and patiently answered all my questions. Kept me informed all thought out the service of my car. One thing I really appreciated was that even though he didn’t have the appointment with me at the beginning, he still helped me as if I was his own customer. From now on I will always choose to have my appointments with him. More

Much improved service. Dealership honored my appointment time instead of asking me to come back in three days. Liked the new idea of a Service Menu of Preferred or Value Se Dealership honored my appointment time instead of asking me to come back in three days. Liked the new idea of a Service Menu of Preferred or Value Service. Service Advisor, Emir Krajnic was patient and knowledgeable explaining service to be done and the Menu. Especially helpful, patient finding the tire lug nut More

Harvey went above and beyond to ensure my car is ready the same day after I told him I needed the car to work on the following day. the same day after I told him I needed the car to work on the following day. More

Very kind and tried to satisfy my demands. Easy to make an appointment as well. Easy to make an appointment as well. More

Provided timely updates on both the work needed and the progress made on the repairs. They consulted me on the order of repairs from important to can wait until the next service. The provided a very nice l progress made on the repairs. They consulted me on the order of repairs from important to can wait until the next service. The provided a very nice loaner car during the service and my car was returned washed and the inside cleaned. I also enjoyed the complimentary coffee and look around their show room. 5 stars. More

It was easy to setup the appointment. The process was very streamlined and efficient. The dealership was clean and neat. The process was very streamlined and efficient. The dealership was clean and neat. More