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AutoNation Volvo Cars San Jose - Service Center

San Jose, CA

4.9
190 Reviews

190 Reviews of AutoNation Volvo Cars San Jose - Service Center

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July 25, 2023

Sang always provides great service and communication on all details of service, especially when I request diagnostics of intermittent issue. Service is done when promised (or Sang will call and let me know More

by Momzilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang
Jul 28, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 25, 2023

I liked this location. Emir was very helpful, and patiently answered all my questions. Kept me informed all thought out the service of my car. One thing I really appreciate More

by Alejandra Angulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir
Jul 28, 2023 -

AutoNation Volvo Cars San Jose responded

Hi Alejandra, thank you for your kind review; we are happy to pass along your comments to Emir here at AutoNation Volvo Cars San Jose! Thank you, and have a fantastic day!

July 23, 2023

Much improved service. Dealership honored my appointment time instead of asking me to come back in three days. Liked the new idea of a Service Menu of Preferred or Value Se More

by chez
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Emir Krajnic
Jul 26, 2023 -

AutoNation Volvo Cars San Jose responded

Chez, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 17, 2023

Harvey went above and beyond to ensure my car is ready the same day after I told him I needed the car to work on the following day. More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
Jul 20, 2023 -

AutoNation Volvo Cars San Jose responded

Hi Vincent, we're happy you found our staff to be so supportive during your experience here at AutoNation Volvo Cars San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Very kind and tried to satisfy my demands. Easy to make an appointment as well. More

by totorta75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Jul 20, 2023 -

AutoNation Volvo Cars San Jose responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2023

Provided timely updates on both the work needed and the progress made on the repairs. They consulted me on the order of repairs from important to can wait until the next service. The provided a very nice l More

by Doug Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir Krajnic
Jul 19, 2023 -

AutoNation Volvo Cars San Jose responded

Hello Doug, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 14, 2023

It was easy to setup the appointment. The process was very streamlined and efficient. The dealership was clean and neat. More

by CATraveller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang
Jul 19, 2023 -

AutoNation Volvo Cars San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

I had the first maint service for my SUV here with service advisor Sang. The 2hr. service went smoothly, and I enjoyed welcoming environment the shop offers. More

by Junhochoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nugyen
Jul 17, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2023

I bought my S60 here and also service my car here at AutoNation Volvo San Jose, I am satisfied customer for the service, Sang has helped greatly in solving my car issues. More

by Julie
Recommend Dealer
Yes
Employees Worked With
Sang
Jul 14, 2023 -

AutoNation Volvo Cars San Jose responded

Hi Julie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 05, 2023

I appreciate their follow-up and give back if diagnose of your vehicle promptly. The service time is quicker than I expected. More

by Icheung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir K
Jul 06, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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