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AutoNation Volvo Cars San Jose - Service Center

San Jose, CA

4.9
190 Reviews

190 Reviews of AutoNation Volvo Cars San Jose - Service Center

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September 07, 2023

Sang is awesome love him, but not happy with the volvo issues. Last volvo the transmission went out the new XC 90 the engine needs to be replaced issues. Horrible issues never buying a volvo again and NOT More

by Paresha Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang
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Sep 11, 2023 -

AutoNation Volvo Cars San Jose responded

Hi Paresha, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5501 -- we hope to hear from you soon.

August 24, 2023

Fast and easy, friendly service. Wait line is short. Got my rental in no time at all. Return is super fast. More

by verenlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Aug 29, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

Since I don't trust just any mechanics, I bring my vehicle here for service. No matter what my issue was, it was fixed and fixed right. Harvey is awesome and stays in touch with me all the way through More

by SilkyOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
Report | Print
Aug 22, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 15, 2023

Took our car for maintenance service and was provided with a curtesy matching vehicle which we ended going on a family vacation trip down south, returned the car after a few days and lots of miles that w More

by Sorin VXc90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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August 14, 2023

Sang was very helpful. ...he took care of everything. He evenhelped me find out things in my car I didn't know how to work!! More

by Alanarog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
Report | Print
Aug 18, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

I was impressed with the professionalism and courtesy of the service representative, Emir. He remained in constant contact with timely updates. More

by Crow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir
Report | Print
Aug 14, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 10, 2023

Willam Perry was very warm and helped me for my appointment, he texted me a live message to inform me my car’ s condition which was very impressive. Love the Inspection Report. More

by mimi81407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willam Perry
Report | Print
Aug 14, 2023 -

AutoNation Volvo Cars San Jose responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Volvo Cars San Jose. Feel free to stop by if you ever need any more help.

August 09, 2023

Came in for a maintenance service appointment. Great experience with service manager Harvey. I've been coming to them for years, many of the service managers and technicians have been working here More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
Report | Print
Aug 11, 2023 -

AutoNation Volvo Cars San Jose responded

Hi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

Sang is a great. Always communicates well and is responsive. Not related to Sang, the scheduling and timeliness of service needs improvement. More

by dmlowe84
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
Report | Print
Aug 09, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Very good service for me and kindly explanation with best recommendation for my vehicle Good experience More

by yongheonoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autonation
Report | Print
Aug 06, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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