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AutoNation Volvo Cars San Jose - Service Center

San Jose, CA

4.9
190 Reviews

190 Reviews of AutoNation Volvo Cars San Jose - Service Center

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October 19, 2023

Emir was helpful, communicative and listened to my needs/concerns. The dealership was busy, but I felt that Emir took the time to communicate with me what the process and potential cost would be. More

by boo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir
Oct 21, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2023

I greatly appreciate access to a loaner car while my car is serviced. It makes choosing this service center easy! More

by jfray14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir Krajnic
Oct 20, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 06, 2023

Location is so crowded! Needs to be on a bigger lot! It’s hard to park near dealership More

by Sugarplummama7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 09, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5501 -- we hope to hear from you soon.

October 05, 2023

SANG is really helpful to arrange rental car for me and the service finished in two days More

by Peichen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SANG
Oct 09, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 03, 2023

Jamie did a great job keeping me informed and constantly updated. I'd work with her again. More

by mraditya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 05, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

September 30, 2023

They are severely under staffed and basic services take days. The staff is friendly but they are having to deal with very unhappy customers because of the understaffing. The actual work is above average bu More

by elisa_aulani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SANG NGUYEN
Oct 02, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (408) 758-5501. We hope to hear from you.

September 28, 2023

Very professional, service advisor very friendly, efficient, got my car back the same day on service. My personal issue is that since I bought the car brand new, I should get a brand new battery, so More

by yuchi_wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emir
Oct 02, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for your positive review. Feel free to stop by if you ever need any more help.

September 26, 2023

Very please with availability to get an appointment. They met me at my car. Nice More

by tokyomcmullens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Sep 29, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 18, 2023

Excellent service by its very professional and knowledgeable staff. I am always very happy after I receive my car from service or repair. More

by cheefong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
Sep 20, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 11, 2023

Great service and very professional. My visit was very personable and my wait was okay. More

by ladyck35
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Sep 14, 2023 -

AutoNation Volvo Cars San Jose responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you for the review!