AutoNation Volvo Cars San Jose - Service Center
San Jose, CA
190 Reviews of AutoNation Volvo Cars San Jose - Service Center
Emir was helpful, communicative and listened to my needs/concerns. The dealership was busy, but I felt that Emir took the time to communicate with me what the process and potential cost would be. needs/concerns. The dealership was busy, but I felt that Emir took the time to communicate with me what the process and potential cost would be. More
They are severely under staffed and basic services take days. The staff is friendly but they are having to deal with very unhappy customers because of the understaffing. The actual work is above average bu days. The staff is friendly but they are having to deal with very unhappy customers because of the understaffing. The actual work is above average but my first quote on service time was 5 days for basic maintenance as per my paid contract. I rebooked my appointment for a Saturday so I could get my car back the same day. It's a shame because that effects most customers and reflects the front desk team in a way they can't control. More
Very professional, service advisor very friendly, efficient, got my car back the same day on service. My personal issue is that since I bought the car brand new, I should get a brand new battery, so efficient, got my car back the same day on service. My personal issue is that since I bought the car brand new, I should get a brand new battery, so I would not have the battery problem in the first place. More