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AutoNation Volvo Cars San Jose - Service Center

San Jose, CA

4.9
189 Reviews

189 Reviews of AutoNation Volvo Cars San Jose - Service Center

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December 08, 2021

Jamie and the service are fantastic!! I wouldn’t go anywhere else! They treat me like I’m family! More

by Alana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Hinds
Dec 12, 2021 -

AutoNation Volvo Cars San Jose responded

Hi Alana, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volvo Cars San Jose! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2021

Great service! Very friendly, excellent communication and follow ups. Work completed on time as promised. More

by ferndog741
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Dec 10, 2021 -

AutoNation Volvo Cars San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2021

Was told my recall service would take a little over an hour. Dropped car off at 8:30a, still hadn’t heard anything by 2p. Called and was told my paperwork must’ve been mixed up in the pile, they hadn’t ev More

by stephiek82
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie
Dec 07, 2021 -

AutoNation Volvo Cars San Jose responded

Hi, we regret to hear that you are displeased with your recent experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 758-5501 to discuss what we can do to help.

November 30, 2021

High quality and great service! Always professional and on time. Dennis is continually thorough and helpful. More

by Richrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Mcmaster, Sydney Thorp
Dec 03, 2021 -

AutoNation Volvo Cars San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 26, 2021

I have brought my car there for 16 years because I can count on them. If they say they have fixed it, they have fixed it! This is certainly more expensive than my local auto repair shop, but the hardest More

by Splash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

AutoNation Volvo Cars San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 24, 2021

I have owned several Volvo cars in the past 7-8 years. They were all purchased from this dealership. Their sales team is fantastic. The service department is excellent too, especially with one service adv More

by rayray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

AutoNation Volvo Cars San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 23, 2021

I like this dealership as it is close to my house and this is where I have bought all my three Volvos, starting in 1989. More

by karinflynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 27, 2021 -

AutoNation Volvo Cars San Jose responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Volvo Cars San Jose. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 21, 2021

As repeat customer, the dealership is consistently above average in its communications and car servicing. Jaime Hinds-Service Advisor does a great job in listening upfront and explaining the next steps in More

by Jwolfmcp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Hinds
Nov 25, 2021 -

AutoNation Volvo Cars San Jose responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 16, 2021

I HAVE HAD EXCELLENT SERVICE WITH LEASING AND THE SERVICE DEPARTMENT FOR SEVERAL YEARS NOW. I RECOMMEND THIS DEALERSHIP VERY HIGHLY. More

by Marlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMIE HINDS GODINEZ, Sydney Thorp
Nov 20, 2021 -

AutoNation Volvo Cars San Jose responded

Hello Marlene, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2021

This was an acceptable service visit. I was treated as expected and the car was returned in expected condition. More

by fepemev295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis McMaster
Nov 06, 2021 -

AutoNation Volvo Cars San Jose responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!