AutoNation Volvo Cars San Jose - Service Center
San Jose, CA
189 Reviews of AutoNation Volvo Cars San Jose - Service Center
Was told my recall service would take a little over an hour. Dropped car off at 8:30a, still hadn’t heard anything by 2p. Called and was told my paperwork must’ve been mixed up in the pile, they hadn’t ev hour. Dropped car off at 8:30a, still hadn’t heard anything by 2p. Called and was told my paperwork must’ve been mixed up in the pile, they hadn’t even started anything. Car was then ready an hour and a half later. No apology given. Several employees with their noses hanging out of their masks. Car wash was sub par. This was my first time to this dealership for service, it will be my last. More
I have brought my car there for 16 years because I can count on them. If they say they have fixed it, they have fixed it! This is certainly more expensive than my local auto repair shop, but the hardest count on them. If they say they have fixed it, they have fixed it! This is certainly more expensive than my local auto repair shop, but the hardest part of getting the car fixed is getting it there and getting me home. More
I have owned several Volvo cars in the past 7-8 years. They were all purchased from this dealership. Their sales team is fantastic. The service department is excellent too, especially with one service adv They were all purchased from this dealership. Their sales team is fantastic. The service department is excellent too, especially with one service advisor, Jamie Hinds who really stands out comparing to others. She is super friendly and nice, and always does a great job at my car. 10 out of 10 for her professional and excellent service. More
As repeat customer, the dealership is consistently above average in its communications and car servicing. Jaime Hinds-Service Advisor does a great job in listening upfront and explaining the next steps in average in its communications and car servicing. Jaime Hinds-Service Advisor does a great job in listening upfront and explaining the next steps in the repair process. More