AutoNation Volvo Cars San Jose - Service Center
San Jose, CA
189 Reviews of AutoNation Volvo Cars San Jose - Service Center
We have been using Volvo Autonation and its predecessor since mid 1990s because of its service and help. Will buy next car from them for this reason. since mid 1990s because of its service and help. Will buy next car from them for this reason. More
Volvo Autonation SJ has the great service just like usual I have in the past 20 years. From appointment reminder to service updating and responding no matter through the text or in person, service adviser, I have in the past 20 years. From appointment reminder to service updating and responding no matter through the text or in person, service adviser, Jamie was doing the great job and I am super satisfied with her service. More
Service adviser was courteous and responsive, and she went out of her way to ensure that all our concerns were addressed and the car was serviced in a timely manner. went out of her way to ensure that all our concerns were addressed and the car was serviced in a timely manner. More
Brought my XC40 in for a recall issue. Sam the salesman who sold us the car saw me in the waiting room, he made personally sure that the latest updates are done at the same time. Sam the salesman who sold us the car saw me in the waiting room, he made personally sure that the latest updates are done at the same time. More
Their service department is excellent. My assigned service advisor is knowledgeable and friendly and reliable. Work is done properly and car is sparkling clean when I get it back. My assigned service advisor is knowledgeable and friendly and reliable. Work is done properly and car is sparkling clean when I get it back. More
I dropped my in warranty Volvo XC90 for a 40k service that was not covered for a free service. Historically they mostly did an oil change, circa $150 worth of work that was covered. This time they presen that was not covered for a free service. Historically they mostly did an oil change, circa $150 worth of work that was covered. This time they presented me with a quote for service of $1,500! A total rip off, basically they included 3 filter changes, an oil change and lots of "checks" for stuff. A TOTAL RIPOFF. I also asked if they would review my car for a trade in, no response on this. Go elsewhere! More
Outstanding sales and maintenance support. Nothing short of maintaining excellence in every facet of the dealership. Easily recommend ed for others to use. Nothing short of maintaining excellence in every facet of the dealership. Easily recommend ed for others to use. More
My case is assigned to Emir Krajnic. He is a service advisor. His's service is excellent in all aspects. He's is not only knowledge, professional, friendly but also think on a customer p He is a service advisor. His's service is excellent in all aspects. He's is not only knowledge, professional, friendly but also think on a customer point of view. Helped me to priority the repair items and remind me to bring service promotion coupon. Very happy with his services. More