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AutoNation Volvo Cars San Jose - Service Center

San Jose, CA

4.9
189 Reviews

189 Reviews of AutoNation Volvo Cars San Jose - Service Center

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April 14, 2022

We have been using Volvo Autonation and its predecessor since mid 1990s because of its service and help. Will buy next car from them for this reason. More

by just me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Godine
Apr 18, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2022

Volvo Autonation SJ has the great service just like usual I have in the past 20 years. From appointment reminder to service updating and responding no matter through the text or in person, service adviser, More

by Brenda Yo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Apr 16, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Brenda, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Volvo Cars San Jose. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 11, 2022

Was compotable because Very kind and detailed. Responfi g to customer with expertise. Super nice. More

by woohyun you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang
Apr 13, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2022

Service adviser was courteous and responsive, and she went out of her way to ensure that all our concerns were addressed and the car was serviced in a timely manner. More

by mboenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami Hinds
Apr 08, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 03, 2022

Brought my XC40 in for a recall issue. Sam the salesman who sold us the car saw me in the waiting room, he made personally sure that the latest updates are done at the same time. More

by Karinilles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, the sales person
Apr 06, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 29, 2022

Their service department is excellent. My assigned service advisor is knowledgeable and friendly and reliable. Work is done properly and car is sparkling clean when I get it back. More

by Lewis C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
Apr 02, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2022

I dropped my in warranty Volvo XC90 for a 40k service that was not covered for a free service. Historically they mostly did an oil change, circa $150 worth of work that was covered. This time they presen More

by corcodav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie
Apr 02, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (408) 758-5501 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

March 26, 2022

Outstanding sales and maintenance support. Nothing short of maintaining excellence in every facet of the dealership. Easily recommend ed for others to use. More

by Rey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Hinds
Mar 29, 2022 -

AutoNation Volvo Cars San Jose responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 22, 2022

No hassle and service rep is honest and friiendly thank you and very much appreciated More

by Fred Barrozo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
Mar 26, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Fred, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 21, 2022

My case is assigned to Emir Krajnic. He is a service advisor. His's service is excellent in all aspects. He's is not only knowledge, professional, friendly but also think on a customer p More

by cathy2shiang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emir krajnic
Mar 25, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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