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AutoNation Volvo Cars San Jose - Service Center

4600 Stevens Creek Boulevard, San Jose, California 95129 Directions

San Jose, CA

4.9

189 Reviews

4.9

189 Reviews

Write a review

This rating includes all service center reviews, with more weight given to recent reviews.

Service Price Transparency

Workmanship

Service Time

Service Communication

189 Reviews of AutoNation Volvo Cars San Jose - Service Center

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June 23, 2022

SERVICE VISIT

Sang my service advisor is very professional and helpful. Always answers my question and gives great advice. Always answers my question and gives great advice. More

by socorro_sowers

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Sang Nguyen service advisor

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Jun 27, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Volvo Cars San Jose. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

SERVICE VISIT

Flexible, professional and prompt. Even went above and beyond by squeezing in a car wash when we thought we were short on time. Even went above and beyond by squeezing in a car wash when we thought we were short on time. More

by aridaib

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Sang Nguyen

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Jun 17, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 16, 2022

SERVICE VISIT

Harvey has been helping me for many years. I consider myself fortunate to have found a trustworthy service advisor! I consider myself fortunate to have found a trustworthy service advisor! More

by Gina

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Harvey

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Jun 17, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Gina, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 15, 2022

SERVICE VISIT

Jaime, my service advisor, gave excellent service! She kept me informed on what I needed for my car to be at its maximum potential. She kept me informed on what I needed for my car to be at its maximum potential. More

by Jam

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jaime

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Jun 16, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Jam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 15, 2022

SERVICE VISIT

Safe, friendly service for my Volvo. Wait lobby clean and well stocked with beverages/goodies Wait lobby clean and well stocked with beverages/goodies More

by carolmatthes

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Emir

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Jun 16, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2022

SERVICE VISIT

The work was done completely and on a timely manner and it was done quickly it was done quickly More

by Mikes1214

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

N/a

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Jun 16, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 01, 2022

SERVICE VISIT

Sang was very professional, friendly and knowledgeable! We have used this dealership for many years. We have used this dealership for many years. More

by Charles

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Sang

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Jun 02, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Charles, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 01, 2022

SERVICE VISIT

I made an appointment to take my XC40 for a factory recall. The appointment was made on April 14, 2022, for a service date of May 31, 2022, at 7:40 am. I live in Santa Cruz, so I had to leave my hous recall. The appointment was made on April 14, 2022, for a service date of May 31, 2022, at 7:40 am. I live in Santa Cruz, so I had to leave my house at 6:30 p.m. to get there in time for my "appointment". When I arrived at the dealership, the service advisor (don't know his name, he never introduced himself) told me that they didn't have the parts for the recall (the appointment was made six (6) weeks prior), only two service technicians were working that day, and there were approximately 20 people ahead of me. I left the dealership. I sent an email to them explaining my experience and asked them to contact me. I've not heard anything. At first, I thought my experience might be an anomaly, but after reading all of the 1-star reviews (and there are a lot of them!), I suppose it's not. I scheduled another appointment for June 30, but after reading everyone else's reviews, there's no way I'm taking my car there. This place is horrible! More

by StuFishman3000

Customer Service

Friendliness

Recommend Dealer

Employees Worked With

Unknown

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May 26, 2022

SERVICE VISIT

Jamie was awesome, communicated well and stayed in touch throughout our visit. We picked up on a Saturday, her counterpart Sang took great care of us in her absence. Thank you all, we will be back! throughout our visit. We picked up on a Saturday, her counterpart Sang took great care of us in her absence. Thank you all, we will be back! More

by Jackcorkrean

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jamie

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May 28, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2022

SERVICE VISIT

Since I brought this car, I have been doing service via your dealer location. Service people in your office are friendly and helpful. I will keep on coming to your service center, as long as I have my Vol your dealer location. Service people in your office are friendly and helpful. I will keep on coming to your service center, as long as I have my Volvo. Thanks. More

by yphsu8

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Harvey

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May 28, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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189 Reviews of AutoNation Volvo Cars San Jose - Service Center

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