AutoNation Volvo Cars San Jose - Service Center
San Jose, CA
189 Reviews of AutoNation Volvo Cars San Jose - Service Center
I had a conflict with the scheduled appointment for service at AutoNation Volvo Cars San Jose. I called them to see if I could drop of the car the night before, and the answer was yes. I drove the service at AutoNation Volvo Cars San Jose. I called them to see if I could drop of the car the night before, and the answer was yes. I drove the the location and found my service advisor was in, so he completed the check inspection and paperwork, I turned over the key and went home. Simple. When the service was completed the following day, the service advisor sent a text message and also called to make sure I knew the car was ready for pickup. I went down to pick up my car and discovered the service advisor could complete the financial transaction, and called for the car. No waiting for a cashier. The car was brought around clean, and only needed the seat and mirrors adjusted before I could drive away. I really nice experience all the way around. More
Sang is very knowledgeable, helpful and friendly service advisor. I was very upset with what happened to my car but after talking to him, I feel much better. advisor. I was very upset with what happened to my car but after talking to him, I feel much better. More
Service department employees were professional and friendly. Just hope they could better manage appointment schedules so the service can be done in the expected time frame. friendly. Just hope they could better manage appointment schedules so the service can be done in the expected time frame. More
Got my service and rear light replacement done in one visit. Clear communication with fast and on point service. And always happy with my well-maintained and clean car from AutoNation Volvo in san jose. visit. Clear communication with fast and on point service. And always happy with my well-maintained and clean car from AutoNation Volvo in san jose. :) More
Bought my first Volvo! Love the customer service. Returned for first service. Different department, same quality service. Already planning my next purchase... in a couple o Love the customer service. Returned for first service. Different department, same quality service. Already planning my next purchase... in a couple of years! Love my XC60. More
Since when does making an appointment for service mean drop off on scheduled day we will look at it when we have time, could be 3 days!!!! We have a warranty issue, waited 2 week for an appointment, the drop off on scheduled day we will look at it when we have time, could be 3 days!!!! We have a warranty issue, waited 2 week for an appointment, the car was there all day for us to be told it could take 3 days to get to it. We went and got car un repaired More