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AutoNation Volvo Cars San Jose - Service Center

San Jose, CA

4.9
189 Reviews

189 Reviews of AutoNation Volvo Cars San Jose - Service Center

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September 16, 2022

It was so quick and kind experience. Easy to schedule and convenient, even I could rent a car by dealership. More

by paul.won.semai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emir
Sep 19, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Paul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 14, 2022

I had a conflict with the scheduled appointment for service at AutoNation Volvo Cars San Jose. I called them to see if I could drop of the car the night before, and the answer was yes. I drove the More

by happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Flores
Sep 18, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 12, 2022

Sang is very knowledgeable, helpful and friendly service advisor. I was very upset with what happened to my car but after talking to him, I feel much better. More

by cheefong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
Sep 16, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2022

The dealership was accommodating to our need. They acted professionally and courteous. I was happy with the service More

by Rummana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 14, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

Sep 14, 2022 -

Rummana responded

They were very quick and we were happy

August 29, 2022

Service department employees were professional and friendly. Just hope they could better manage appointment schedules so the service can be done in the expected time frame. More

by wez1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Nguyen
Sep 03, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 26, 2022

Got my service and rear light replacement done in one visit. Clear communication with fast and on point service. And always happy with my well-maintained and clean car from AutoNation Volvo in san jose. More

by Happy returning customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emir
Aug 31, 2022 -

AutoNation Volvo Cars San Jose responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2022

Bought my first Volvo! Love the customer service. Returned for first service. Different department, same quality service. Already planning my next purchase... in a couple o More

by Alcala.Maricela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nguyen
Aug 30, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Alcala, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 12, 2022

Fast and quick service but also need customer Chattel service to and from the dealership. More

by larrybacani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
Aug 12, 2022 -

larrybacani responded

Thank you

August 08, 2022

Since when does making an appointment for service mean drop off on scheduled day we will look at it when we have time, could be 3 days!!!! We have a warranty issue, waited 2 week for an appointment, the More

by havenkid
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harvey
Aug 12, 2022 -

AutoNation Volvo Cars San Jose responded

Hi Havenkid, we are deeply disappointed by your experience at AutoNation Volvo Cars San Jose. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 758-5501 to discuss what we can do to help.

August 05, 2022

Timely repair and very good communication. The car was cleaned and then cleaned again after it rained. More

by mad.3
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Flores
Aug 09, 2022 -

AutoNation Volvo Cars San Jose responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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