AutoNation Volkswagen Spokane - Service Center

On time with the appointment and answered all questions/concerns that I had. Would recommend questions/concerns that I had. Would recommend More

My overall experience with this location was amazing. My service advisor Farah was awesome. She was polite, knowledgeable, and prompt. Honestly couldn’t have asked for a better agent. She helped restore My service advisor Farah was awesome. She was polite, knowledgeable, and prompt. Honestly couldn’t have asked for a better agent. She helped restore faith in me. I was starting to wonder if every place was full of a bunch of chads talking about fantasy league. That I have to interrupt to get any kind of service. The last couple of experiences with vw dealerships I’ve had. Have been miserable. It would seem to be they have forget manners or basic human interaction. The service in itself here was fast. The cost was responsibly priced for the area. It also was nice not feeling pressured that I needed X,Y, and Z done on my car before leaving. All in All I will be coming back. And will always recommend this place to friends and family. More

My sevice representative did an excellent job! My Jetta was ready to go when promised. Thanks Leon. My Jetta was ready to go when promised. Thanks Leon. More

Had my car in the shop in no time and didn’t have to wait 5 hours for service to get done. 5 hours for service to get done. More

Service advisor, Timothy, was very helpful, explained work well, made me feel comfortable, and heard. work well, made me feel comfortable, and heard. More

Easy to drop off vehicle Made sure to have it turned in on time for appointment. Afternoon appointment and was informed it wouldn't be done till next day. Staff was nice. on time for appointment. Afternoon appointment and was informed it wouldn't be done till next day. Staff was nice. More

Professional and polite and did a great job. as a last minute question I asked about a bothersome issue i was having connecting w the bluetooth which hadn't been working right for a few months. as a last minute question I asked about a bothersome issue i was having connecting w the bluetooth which hadn't been working right for a few months.Fella came out and spent ten mins getting it all working right and explained stuff, just good old fashioned service. thanks! More

Very efficient service. Completed much sooner than I expected. Farah was very thorough and professional; she clearly explained all the findings from the inspection and made Completed much sooner than I expected. Farah was very thorough and professional; she clearly explained all the findings from the inspection and made sensible recommendations for their remedy. More

Kept me informed. Appreciated the shuttle service. Much more organized than previous visit. Would have appreciated attention to vacuuming the inside of my car. Appreciated the shuttle service. Much more organized than previous visit. Would have appreciated attention to vacuuming the inside of my car. More

Very professional and courteous. I feel lucky, as I know they are swamped, to get such amazing service in an emergency. Thanks Tim! I feel lucky, as I know they are swamped, to get such amazing service in an emergency. Thanks Tim! More