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AutoNation Volkswagen Spokane - Service Center

Spokane Valley, WA

4.8
41 Reviews

41 Reviews of AutoNation Volkswagen Spokane - Service Center

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August 02, 2024

The oil change took a long time but Farah was wonderful! I have had a lot of issues with the service department in the past but it does seem to be getting better. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farah
July 26, 2024

The Volkswagen service dept staff went up and beyond all expectations. A++++ service! Very impressive! More

by Rachell Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brycen Autrey
July 25, 2024

Friendly, thorough, timely, and fair price. I like the technician’s video explaining his work. I needed the work done by a specific time and they finished an hour early. Thanks, VW team. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon, Service Advisor
June 17, 2024

AutoNation VW has always treated our family well over these past 20+ years. My wife had a minor warranty issue & Greg Fogel in Parts had the warranted part in stock & Leon in Service took it from there. More

by R&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fogel, Leon (?)
June 09, 2024

Great job. I made a appointment and everything I was told happened quickly & washed excellent More

by Joannb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farrah
June 07, 2024

Everyone was very helpful. The service was fast and through. Afterwards I was given a comprehensive summary of the work done. More

by marty011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farah
May 26, 2024

All the things that make me happy happened during my visit. Really liked the effort to educate me with the videos of the process. Fair pricing and researching my questions were prioritized. Friendly and More

by golfpr647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Garcia
May 18, 2024

g Sebastian great, second text sent at 4 am please do not do that again More

by Npjjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
May 09, 2024

Nice service team, but they gave me the inspection report on a different car, different owner. Read it when I got home calling back today to have them email me the correct inspection report More

by Old Audi Buff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
April 12, 2024

Leon was a great rep when it came to the repairs on my car. I loved the communication More

by shawhanpowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
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