AutoNation Volkswagen Spokane - Service Center

We have had great customer service at this dealership both when buying our car and from the service department. I don’t plan on going anywhere else in the future. both when buying our car and from the service department. I don’t plan on going anywhere else in the future. More

Patrick provided me the service that I asked for my car and gave me recommendations on how to best maintain my vehicle. and gave me recommendations on how to best maintain my vehicle. More

Friendly, knowledgeable, not pushy, reasonable. Patrick was very helpful in going through the issues and future recommendations without pressing for customer to have them done. Patrick was very helpful in going through the issues and future recommendations without pressing for customer to have them done. More

Patric was my service man, he was absolutely amazing. Very detail oriented and easy to talk to Very detail oriented and easy to talk to More

I recently brought my vehicle into Audi Spokane with a serious issue, and from the moment I arrived, I was met with professionalism and genuine care. Patrick, my service advisor, truly went above and beyo serious issue, and from the moment I arrived, I was met with professionalism and genuine care. Patrick, my service advisor, truly went above and beyond. He took the time to clearly explain the issue in a way that I could understand, and his calm, reassuring demeanor immediately put me at ease. Patrick didn’t just treat it like another repair job — he made sure I felt supported throughout the entire process. He even arranged a rental car for me at no cost, so I could continue getting to work while my car was in the shop. He kept me informed every step of the way, providing regular updates and making sure I always knew what was going on with my vehicle. This level of service is rare, and I’m incredibly grateful for how Patrick handled everything. Audi Spokane has definitely earned my trust, and Patrick deserves special recognition for his outstanding customer care. More

I took in my car for a warranty job because it was burning oil and on my 3rd visit for the same thing they crashed my car. They said they would take care of it and gave me a loaner while it was repair burning oil and on my 3rd visit for the same thing they crashed my car. They said they would take care of it and gave me a loaner while it was repaired but it took 3 months to fix the damage and the car. They did do my rear brakes because of this but it's a headache that still isn't over. The paint wasn't done correctly so I had to take it back to the collision center where they said it would be done in a day. Now I'm being told I can't get an update on the status till Monday. That's 5 days without a car. Avoid this place like the plague More

Thanks Patrick! He is an amazing person! We were on VW dealership couple times and every time it was great! He is so helpful and friendly! He is an amazing person! We were on VW dealership couple times and every time it was great! He is so helpful and friendly! More

I really have to comment on how much I appreciated the service I received from AutoNation VW Spokane's service department, especially Patrick, who was my main point of contact. Not only did they resolve a service I received from AutoNation VW Spokane's service department, especially Patrick, who was my main point of contact. Not only did they resolve all the issues, but did it in a way that made me very comfortable with the entire process. I definitely recommend them. More

Great service! Patrick and other help very professional!Super super helpful and very on time and friendly! Patrick and other help very professional!Super super helpful and very on time and friendly! More

Patrick was extremely helpful and nice, they got everything fixed and working correctly in a timely manner everything fixed and working correctly in a timely manner More