AutoNation Volkswagen Spokane - Service Center

We had an emergency with our door handle. They got is in right away to handle the situation. Excellent customer service. My wife and I have been really happy with this dealership so far. Than They got is in right away to handle the situation. Excellent customer service. My wife and I have been really happy with this dealership so far. Thank you! More

I have used vw autonation in the past for services, and to keep it simple it wasn’t the best. I continue to use them because I bought the vehicle there. Just went in for scheduled maintenance, and had a ne to keep it simple it wasn’t the best. I continue to use them because I bought the vehicle there. Just went in for scheduled maintenance, and had a new service writer Patrick. He made it feel like an entirely different shop. Overall great job and pleasant experience. Thank you More

I was regretting buying a car w/o a service dealership in my town but Leon took great care of us and our car when we drove the 2hours to get warranty work completed. @autonation He kept us informed and even my town but Leon took great care of us and our car when we drove the 2hours to get warranty work completed. @autonation He kept us informed and even got us a loaner for the week it took to get the head gasket leak fixed. I really appreciated him!! More

My experience was really good. I was informed about what was needed to fix my VW! Patrick was very nice. I liked having photos of the VW sent to me from the technician. I was informed about what was needed to fix my VW! Patrick was very nice. I liked having photos of the VW sent to me from the technician. More

They got me in on time and told me how long it would be and offered me a shuttle if I needed it. and offered me a shuttle if I needed it. More

Autonation traversed a mess of issues that all popped up. All things considered they communicated when they had updates and kept me in the loop on their progress working through my warranty. I would come bac All things considered they communicated when they had updates and kept me in the loop on their progress working through my warranty. I would come back to them and even buy a vehicle from them in the future because they were straight with me and even called when they didn’t have good news. More

Great experience today with Patrick being very helpful and receptive. Changed my battery with no appointment and within no time. Really enjoyed the experience. and receptive. Changed my battery with no appointment and within no time. Really enjoyed the experience. More

Dealership is clean. Restrooms are clean. Service took about the right amount of time. Satisfied with the experience. Restrooms are clean. Service took about the right amount of time. Satisfied with the experience. More

Completed the task that was to be performed recall on the Volkswagen did it in a timely manner did our overall check over on the car thank you very much Volkswagen did it in a timely manner did our overall check over on the car thank you very much More

The service I received at AutoNation Volkswagen Spokane, Washington was great, very nice people to deal with. Washington was great, very nice people to deal with. More