AutoNation Volkswagen Savannah - Service Center
Savannah, GA
152 Reviews of AutoNation Volkswagen Savannah - Service Center
Wait time was 4 hrs too long and the price was outrageous. This time the staff didn’t acknowledge me until the 3 hr. The salesman came and ask will I like some water. This happens every time I outrageous. This time the staff didn’t acknowledge me until the 3 hr. The salesman came and ask will I like some water. This happens every time I come to auto nation. I don’t recommend this dealer ship to no one. I wouldn’t buy a car there because the salesman are not friendly. Thanks More
On April 13,2023 my appointment was excellent and the wait time was appropriate for the service that was rendered ( oil change and checkup) . The service was superb … Krystle Campbell explained in detail wait time was appropriate for the service that was rendered ( oil change and checkup) . The service was superb … Krystle Campbell explained in detail the service that I received and what I should consider next for my safety . I made an appointment for this service on April 27,23,as brakes must be attended to . Thanks Krystle for you explanation ! See you next week at 9:30 ! More
I made a last minute appointment. They got me in the next day and had my car ready in a couple of hours! The service was friendly and honest! I will definitely be back. They got me in the next day and had my car ready in a couple of hours! The service was friendly and honest! I will definitely be back. More
No matter what I have complete trust in their service folks to do the right thing & advise me. William Craig was my advisor this time & he was certainly on top of my service. Thank you. folks to do the right thing & advise me. William Craig was my advisor this time & he was certainly on top of my service. Thank you. More
William Craig is a great Service Advisor! I told him on the phone which trouble icons were illuminated and he knew what the problem was!! He was knowledgeable and very helpful!! I told him on the phone which trouble icons were illuminated and he knew what the problem was!! He was knowledgeable and very helpful!! More
The man that works at the service center desk is always very kind and helpful. He told me my car would be ready in 2.5 hours and he did not lie! My only complaint about this place is the General Manager very kind and helpful. He told me my car would be ready in 2.5 hours and he did not lie! My only complaint about this place is the General Manager. When I was waiting on my car, I could hear him in his office talking about another customer and being extremely rude to his sales people; snatching papers and yelling at them. The man was trying to sell his car back but his brother who was his co-signer is in another country. The GM didn’t understand how to send mail to him and was making rude comments about how their names were similar and they had the same birthday, saying things like “that’s very fishy.” The man had already talked about how he was a twin. One sales man was trying to help a client over the phone and the general manager yelled at him about when her car would be ready so the sales man had to call the lady back and you could tell he felt so bad but it was something out of his control. If the GM was going to have such a nasty attitude, he should’ve closed his office door or maybe just stayed home. More