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AutoNation Volkswagen Savannah - Service Center

Savannah, GA

4.5
152 Reviews

152 Reviews of AutoNation Volkswagen Savannah - Service Center

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April 26, 2023

Wait time was 4 hrs too long and the price was outrageous. This time the staff didn’t acknowledge me until the 3 hr. The salesman came and ask will I like some water. This happens every time I More

by Kelisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Craig
May 01, 2023 -

AutoNation Volkswagen Savannah responded

Kelisha, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (912) 521-9977. We hope to hear from you.

April 17, 2023

On April 13,2023 my appointment was excellent and the wait time was appropriate for the service that was rendered ( oil change and checkup) . The service was superb … Krystle Campbell explained in detail More

by Jgriff777e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystle Campbell
Apr 17, 2023 -

Jgriff777e responded

Thanks for your excellent service!

Apr 17, 2023 -

Jgriff777e responded

Thanks for your excellent service !

April 14, 2023

Service went above and beyond what was required. Fit me in when I could not wait on my usual service provider. More

by N/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not notice the name of the service agent
Apr 20, 2023 -

AutoNation Volkswagen Savannah responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 10, 2023

Overall Ms. Krystie Campbell and Corey Stavac did an excellent job with our service related situation. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Stavac, Krystie Campbell
Apr 20, 2023 -

AutoNation Volkswagen Savannah responded

Hi Dave, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

I made a last minute appointment. They got me in the next day and had my car ready in a couple of hours! The service was friendly and honest! I will definitely be back. More

by Artgirl333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Apr 07, 2023 -

AutoNation Volkswagen Savannah responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 24, 2023

Easy drop off, fast service, friendly people. Got my car back same day oil changed, washed, and ready to go. More

by mcraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Craig
Mar 29, 2023 -

AutoNation Volkswagen Savannah responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 24, 2023

The service was quick and easy. The service advisor was extremely friendly and efficient. It was a pleasant experience. More

by Sharon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 29, 2023 -

AutoNation Volkswagen Savannah responded

Hi Sharon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 23, 2023

No matter what I have complete trust in their service folks to do the right thing & advise me. William Craig was my advisor this time & he was certainly on top of my service. Thank you. More

by Joeysails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Craig
Mar 28, 2023 -

AutoNation Volkswagen Savannah responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

William Craig is a great Service Advisor! I told him on the phone which trouble icons were illuminated and he knew what the problem was!! He was knowledgeable and very helpful!! More

by Gary
Recommend Dealer
Yes
Employees Worked With
William Craig
Mar 28, 2023 -

AutoNation Volkswagen Savannah responded

Hello Gary, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2023

The man that works at the service center desk is always very kind and helpful. He told me my car would be ready in 2.5 hours and he did not lie! My only complaint about this place is the General Manager More

by A
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 26, 2023 -

AutoNation Volkswagen Savannah responded

Hello, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

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