AutoNation Volkswagen Savannah - Service Center

Excellent! Everything was handled professionally. Even my recall problem was repaired. I was very pleased to have my usual expectations of the Service Department in spite of the COVID-19 virus!! recall problem was repaired. I was very pleased to have my usual expectations of the Service Department in spite of the COVID-19 virus!! More

Great service department! Went to Savannah VW for 60K maintenance and was extremely happy with the service! Jeff Zaruta gave me a detailed work description, patiently answered Went to Savannah VW for 60K maintenance and was extremely happy with the service! Jeff Zaruta gave me a detailed work description, patiently answered my questions and was friendly and courteous. Jeff is among the many front-line heroes keeping our country going in these frightening times. I thank Jeff and Savannah VW for being there for me and heartily recommend them. More

2017 VW Passat 30,000 mile service Quick, professional service by Bryon Bartlett. Saturday appointment, in and out in a short period of time. Appreciated not having to wait for a long Quick, professional service by Bryon Bartlett. Saturday appointment, in and out in a short period of time. Appreciated not having to wait for a long time, which freed up more time to get other Saturday tasks done. More

2019 Atlas 5000 mile check up. Add up grade to Atlas Byron Bartlett service manager Savannah Dealership. Professional, informative, recommended service needed in future. Addressed all issues and po Byron Bartlett service manager Savannah Dealership. Professional, informative, recommended service needed in future. Addressed all issues and pointed out Some smart maintenance. 5 star service. More

Professional Service @ VW I was recently in for my 10,000 mile service. I was treated both professionally and courteously. I was even approached by a sales member offering as I was recently in for my 10,000 mile service. I was treated both professionally and courteously. I was even approached by a sales member offering assistance while I was walking my dog around the parking lot. They made me feel like they appreciated my business and followed up with a phone call to inquire about my satisfaction with their service. Nice job!! More

They stoled my car stuff during the oil change !!! BE AWARE of this STEALER SHIP ! I took my car for an oil change, the car was there all day, right before closing they called me to pick it up. Aft BE AWARE of this STEALER SHIP ! I took my car for an oil change, the car was there all day, right before closing they called me to pick it up. After a short drive home I opened my trunk and immediately noticed that my cargo rubber lining was missing and i had brand new carpet mats under it, they were missing too. same minute I contacted VW and explained what happened. OF COURSE no one know knew what I am talking about. Next day I went there and spoke to service manager Maureen Heroux which she didn't even attempt to do a deeper investigation, she replied to me let me wright you a check for a 50 BUCKS and lets call it a day ! That is absolutely disgusting from VW and VW USA, they couldn't help me as well. I will go 30 miles to VW in SC and will never step my foot again where THIEFS and ARROGANCE works. More

Experience with getting recall situation handled My visit today was handled professionally and in a timely manner. I was kept updated regarding the repairs that were being made and they took time to My visit today was handled professionally and in a timely manner. I was kept updated regarding the repairs that were being made and they took time to answer all of my questions and concerns. Jon took great care of me. Thanks!! More

Jon came to the rescue! My key was stuck in my ignition and I could not turn my car off. Jon at Savannah Volkswagen got me right in and his team repaired the problem! My key was stuck in my ignition and I could not turn my car off. Jon at Savannah Volkswagen got me right in and his team repaired the problem! More

Me.Joe was very great to work with Me.Joe was friendly and great to deal with. I really enjoyed having Mr.Joe Robinson as the dealer .Mr.Joe Robinson gave the help and courtesy we looke Me.Joe was friendly and great to deal with. I really enjoyed having Mr.Joe Robinson as the dealer .Mr.Joe Robinson gave the help and courtesy we looked for.Mr.Joe Robinson never lied about anything and helped us without being pushy. More

Worst than Vaden Never a good experience at this service department. They act as if they are doing you a favor talking to you. Last visit went in for a service & servi Never a good experience at this service department. They act as if they are doing you a favor talking to you. Last visit went in for a service & service guy forgot I was standing there & keep typing on his computer. I finally had to say after 25 minutes, that I had to go. He told me I needed a battery for my Fob, when I was picking up my car. I said ok & he wanted me to follow him to Parts. I bought battery and wanted it installed. The parts manager said she knew nothing. The service advisor had my Fob in service department for 35 minutes. I went into service department & saw him walking around. He said I wasn't suppose to be there & they were in a meeting. I would have to wait until they were finished. I said let me have my Fob & I would figure how to install it. Can't believe, quite frankly, that the parts manager was an idiot & was the manager. Never a good experience at this service department. More