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AutoNation Volkswagen Savannah - Service Center

Savannah, GA

4.5
152 Reviews

152 Reviews of AutoNation Volkswagen Savannah - Service Center

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July 27, 2022

Oil change and tire rotation is expensive ($163). They didn't wash or vacuum my car after service. I've had better service at other dealership. More

by Perilla04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know his name
Aug 01, 2022 -

AutoNation Volkswagen Savannah responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (912) 521-9977 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Aug 01, 2022 -

Perilla04 responded

If your general manager is still Brad, I'm not wasting my time talking to that man. You need a new GM, he is rude and very unprofessional, and I refuse to purchase another vehicle from your dealership because I don't ever want to do business with Brad again.

June 30, 2022

I love Autonation Volkswagen Savannah! My 2012 turbo bug is in good hands! Thank you! More

by director
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 03, 2022 -

AutoNation Volkswagen Savannah responded

Hi, thank you so much for your positive comments about AutoNation Volkswagen Savannah! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2022

My service was great. Great advisor! I’ll be back for sure. Service is great. More

by Kittycat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A very nice advisor. I’m terrible with names
Jun 16, 2022 -

AutoNation Volkswagen Savannah responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

June 12, 2022

This has definitely been the best service experience I have had as a 10+ year customer at this dealership. The employee I worked with was very friendly and had great customer service. More

by Lindsay Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Jun 13, 2022 -

AutoNation Volkswagen Savannah responded

Hello Lindsay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 11, 2022

Jeff in the service is always on top of things. He know why I’m there and tells me truthfully how long the wait is going to be. Plus I receive updates during the waiting time. Jeff listens and hand More

by SDownes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in service.
Jun 12, 2022 -

AutoNation Volkswagen Savannah responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 23, 2022

Great service and helpful, while I was waiting the waiting room was really nice. I had a gray experience More

by Vilma Lamboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
May 25, 2022 -

AutoNation Volkswagen Savannah responded

Hello Vilma, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 21, 2022

I'm still waiting on a service repair from December 2021. I have made numerous attempts to contact the service department, when I do speak to Bryce, all I get is empty promises. I have left numerous messa More

by Uscgwife05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryce
May 23, 2022 -

AutoNation Volkswagen Savannah responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 13, 2022

Jeffrey Zerrutta was splendid! He was Courteous, kind and knowledgeable. He helped as he always does. Thanks a lot for the great service! More

by rockpfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Zarruta
May 16, 2022 -

AutoNation Volkswagen Savannah responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 12, 2022

Team was nice and courteous. I was greeted when I arrived, was checked in right away, and staff showed me around. Water and/or coffee was provided and wifi available to work. Ser More

by ChuckBerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Zaruta
May 14, 2022 -

AutoNation Volkswagen Savannah responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 12, 2022

The service department here is excellent. Great staff and always fixed right the first time. I appreciate their professionalism and that they truly are the experts. Their technicians must com More

by dickpayne357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Will, and Bruce
May 14, 2022 -

AutoNation Volkswagen Savannah responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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