AutoNation Volkswagen Savannah - Service Center
Savannah, GA
152 Reviews of AutoNation Volkswagen Savannah - Service Center
I arrived on time and they checked the car right away it wasn't a long time will come back again and tell my family and friends wasn't a long time will come back again and tell my family and friends More
Took my vehicle in for maintenance, scheduled on line the next day. Greeted by William at the door and he was great. Gave me an estimated time that they would get back to me and kept the timeframe. Let me kn next day. Greeted by William at the door and he was great. Gave me an estimated time that they would get back to me and kept the timeframe. Let me know what needed to be done and also what was recommended because it would save me over $1000 in labor cost if I did both items at one time. More
The service i received was exceptional. They had an uber driver take me home while my car was being serviced. I will be returning for all of my car service needs. They had an uber driver take me home while my car was being serviced. I will be returning for all of my car service needs. More
It was easy to make an appointment for service and Krystle was ver helpful and explained everything very thoroughly so that I could make a decision on what to spend on the repairs. Krystle was ver helpful and explained everything very thoroughly so that I could make a decision on what to spend on the repairs. More
Appointment was scheduled with ease. Received feedback on work to be done timely. Female service writer was professional and courteous. Received feedback on work to be done timely. Female service writer was professional and courteous. More
I don’t like that they text me meaningless pictures while I’m working and my spouse is at the dealership waiting for the car. They should talk to her. I’m used to “a new pad is x thick. That’s about x% worn I’m working and my spouse is at the dealership waiting for the car. They should talk to her. I’m used to “a new pad is x thick. That’s about x% worn. We recommend replacing at y% worn.” It allows for educated decision making. All they told her was “you need new pads.” They proceeded to then make her feel she would be causing my vehicular death if she didn’t get them. She felt bullied into buying them. They recommended 2 services, but would only take a coupon for one of them. I can understand not allowing double coupons for the same service, but they recommended 2 things. They should take a coupon for each. More
Krystle is a great service provider. Friendly and professional. Options were clearly explained, service appointment was straightforward with no surprises. Friendly and professional. Options were clearly explained, service appointment was straightforward with no surprises. More