AutoNation Volkswagen Savannah

Brian, Brad, and Sean are great guys. They treated us wonderfully and we enjoyed our visit. Got a great new car too! They treated us wonderfully and we enjoyed our visit. Got a great new car too! More

A week ago I went the dealer due to service light coming on when staring my Passat thanks to the help at the dealer I was inform that is was due to service over a year since last service. Five days later in on when staring my Passat thanks to the help at the dealer I was inform that is was due to service over a year since last service. Five days later in for service and inspection no more service vehicle running great. More

Always a great service experience when I come here. Everyone is so friendly and knowledgeable. It really puts me at ease coming here knowing that I don’t have to worry about being hassled. Thank you! Everyone is so friendly and knowledgeable. It really puts me at ease coming here knowing that I don’t have to worry about being hassled. Thank you! More

Scheduling an appointment was a bit difficult. Mr. Capehart responded to my request and resolved the issue. I am very pleased with my first maintenance on my 2021 VW Tiguan. Jeff Zaruta greeted me in Capehart responded to my request and resolved the issue. I am very pleased with my first maintenance on my 2021 VW Tiguan. Jeff Zaruta greeted me in the Service Department. He was friendly and very professional. The work was finished 45 minutes earlier than expected. More

I got great and friendly service at autonation Savannah Volkswagen. They did exactly what I asked for and more. Volkswagen. They did exactly what I asked for and more. More

Easy to make requested appointment via phone. Courteous rep at check-in. Vehicle ready when promised. rep at check-in. Vehicle ready when promised. More

I was disappointed in my service, and most of it is due to poor communication. 1. I made my appointment online, and there was no estimate for the standard service I requested, nor did anyone offer an est to poor communication. 1. I made my appointment online, and there was no estimate for the standard service I requested, nor did anyone offer an estimate. I just got a final price after the work was done. It was expensive, so an estimate would have been nice. 2. I also requested them to look at a faulty sensor - this was written in when I scheduled online. When I arrived Saturday morning, they told me they would only do standard serving and not diagnostic issues on the weekend, so I was expected to either reschedule for that or leave my car over the weekend until Monday, on zero notice. 3. The actual hours of the shop did not match the online listed hours for the shop, and no one told me otherwise. On my way to get my car, they called to see when I'd get the car because he would be leaving as I arrived, and he asked that I pay over the phone. 4. I used to have a cleaned and vacuumed car when I picked it up, and for the cost of my service, it would have been nice. No big deal. Except now I have noticed greasy handprints on my car. Not washing it is one thing. Making it dirtier is another! 5. The interaction when I dropped off my car was just... lacking. I felt like an imposition by arriving a few minutes early, my appointment being the first of the day. As he opened the shop, he recommended I just fill out the drop box envelope, so I did. As soon as I had done that, he was ready to talk to me, so I had done all that for nothing. To get my attention as I sat in the car filling out the envelope, instead of coming out to speak to me, he used a key fob to honk the empty car beside mine to get my attention. I brought him the envelope, and that's when he said he couldn't look at the faulty sensor that day. Very frustrating interaction. I used to get better service at this dealership, and I realize it has changed hands. But I'm not coming back to this dealership. I would rather drive elsewhere. I have loved the 3 VWs my family has owned, so I am really disappointed that getting them serviced at this dealership closest to me was such a poor experience. More

The best service experience I have ever had! I was in and out in an hour and my service advisor explained everything to me perfectly. out in an hour and my service advisor explained everything to me perfectly. More

We had a very professional experience with all of the employees at this dealership. We would highly recommend, thank you to all. employees at this dealership. We would highly recommend, thank you to all. More

Had a great experience at auto nation Savannah. Highly recommend for all your car buying needs! recommend for all your car buying needs! More