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AutoNation Volkswagen Savannah
Savannah, GA
383 Reviews
At AutoNation Volkswagen Savannah, we take pride in the level of service we provide for our Pooler, Richmond Hill, and Savannah customers. Whether it's shopping for a new VW vehicle or hunting down quality car care services, we're here to help solve all your vehicle needs! We have plenty of new VW models here in our showroom, from the VW Jetta and Passat to the VW Tiguan and Atlas. If you're looking for used cars or certified pre-owned models, you'll find them here as well. If you have a wish list of features and capabilities your next car needs (efficiency, storage space, etc.) our team of automotive experts can show you VW models that fit the profile. We also offer genuine Volkswagen parts and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 383 reviews
November 08, 2022
I usually don't. , have much of a problem having my car serviced here. Last week my battery died, I brought car in and they replaced my battery for $400.00. I'm gra , have much of a problem having my car serviced here. Last week my battery died, I brought car in and they replaced my battery for $400.00. I'm grateful they could do it even with the price being so high. I get car home and decided maybe I should pop the hood and take a look. I noticed my battery cover is missing, it was there when I took the car in. Anyways I called service deptmartment before 5 pm and got William's voice mail, I left a message I was upset that my battery cover is missing this was on Saturday 10/05. I asked him to give me a call but he never did. I was so busy at work Monday I didn't have time to follow up but on Tuesday I did and spoke to Krystal and she said she would check on it and call me back. Over 4 hours go by still nothing back from Krystal. I decided to go to Autonation and confront them personally about the situation. Krystal greeted me at the counter apologizing she was busy and was about to contact me. Krystal also states that she talked to technician and that my battery cover had acid on it so they didn't put it back on. I looked at battery cover before I took car in looked fine to me. If it was bad, then why not show me the cover or give me the option to replace? A month prior had my car in for service and get it back with center cap missing. William went and found it put it back on. No issues. Now it's getting to the point where I'm probably taking my car elsewhere I tired of bad service. We have 3 volkswagens , my Jetta, Mike"s GLI and The Atlas Crossport he just bought there. We get all 3 cars serviced there and are considering taking elsewhere. Very unhappy with this service. More
by benborn60
Employees Worked With
William, Krystal
November 05, 2022
The service department was very attentive to my car service needs. They kept me informed of service progress. Most of all they were kind. Great customer service! service needs. They kept me informed of service progress. Most of all they were kind. Great customer service! More
by gclark643
Employees Worked With
Jeff
October 30, 2022
Great Service ! I had an issue with my vehicle and the Service Manager Bryce Duke went above and beyond to make sure the problem was taken care of … cannot say enou I had an issue with my vehicle and the Service Manager Bryce Duke went above and beyond to make sure the problem was taken care of … cannot say enough about the customer service and how well I was treated … will always recommend AUTONATION VOLKSWAGEN SAVANNAH !!!! Thank you . More
by Martin
Employees Worked With
Bryce Duke
October 25, 2022
Will was my service rep when I presented for a routine maintenance check on my ID.4. He was pleasant, knowledgeable, and informative. Would not hesitate to recommend AutoNation VW due to Will’s excellent maintenance check on my ID.4. He was pleasant, knowledgeable, and informative. Would not hesitate to recommend AutoNation VW due to Will’s excellent customer service. More
by Mmustomd
Employees Worked With
Will
