AutoNation Volkswagen Savannah

Will in service took such great care if me! I was visiting from out of town and my blinkers, wipers, and horn would not work. It would not have been good to drive home 10 hours without them and I was visiting from out of town and my blinkers, wipers, and horn would not work. It would not have been good to drive home 10 hours without them and I was leaving in 2 days. When I arrived, he was attentive and understanding to my situation. He arranged a ride for me and was able to get my car repaired the same day. Even if it had taken longer, what I appreciated most was his empathy to my situation and genuine care about helping solve the problem. Im sorry I live out if town as I would enjoy having him as my service manager! More

Just had first service visit. well handled A+, But my dealer tag is expired and I still haven't recieved plates. Probably not dealers fault but frustrating. well handled A+, But my dealer tag is expired and I still haven't recieved plates. Probably not dealers fault but frustrating. More

I am very happy and satisfied to purchase a car from Autonation. I'll recommend you to a lot of people. Autonation. I'll recommend you to a lot of people. More

AutoNation Volkswagen Savannah was very helpful finding me a Tiguan that met my wife's needs. Great experience, no pressure and understandable about what my wife needed. me a Tiguan that met my wife's needs. Great experience, no pressure and understandable about what my wife needed. More

I did not have any problems with anything in my experience from initial sale to the follow up experience from initial sale to the follow up More

The entire staff were very welcoming and extremely knowledgeable. They explained every step of the process in a way that I could understand. I’ve also had service there since I’ve purchased my vehicle knowledgeable. They explained every step of the process in a way that I could understand. I’ve also had service there since I’ve purchased my vehicle and I was extremely satisfied. Customer service in all areas was top notch. I would purchase from there again and I would refer my family and friends. More

I would rate this dealership 0 stars but I was required to put at least 1 star. The lack of communication between their employees caused confusion of car availability. We drove 2.5 hours to get a car we ha to put at least 1 star. The lack of communication between their employees caused confusion of car availability. We drove 2.5 hours to get a car we had an appointment on to see and they sold it before we got there. Of course no one had any idea so it proves their inability to communicate and act professional. Very upset consumer! More

Well, first and foremost, i had one of the most personable sales guys that Volkswagen (Auto Nation) Savannah has. Brian McKinney was either on call or sitting beside me the whole time. We didn't pa personable sales guys that Volkswagen (Auto Nation) Savannah has. Brian McKinney was either on call or sitting beside me the whole time. We didn't part ways till i was happy and he handed me the keys. I gotta say this is my VW and i do love how zippy and that 'head hit the headrest' feeling when gasing it. I digress. I only have my car serviced at the dealer, jsut ofr peace of mind knowing the techs are trained instead of just shown what to do. A car is a massive investment, why let it be ruined at the hands of someone else?? The service dept is nothing short of amazing. Will(beardo) is really helpful all of the time. Ive had a couple warranty jobs done and he stayed on top of it to get it done right but efficiently to get me back on the road. - I drive a lot for work- The parking lot is tight sometimes with serviced vehicles and buyer trades etc, but that's out of their control. Always smiling and saying hi, knowing me by name. Cleanliness of the common areas is A+. I appreciate yall! More

I've had to go to this service center a few times for various recall issues (which isn't great to begin with) that were covered under warranty and never had a problem. But this time I went in for a flat various recall issues (which isn't great to begin with) that were covered under warranty and never had a problem. But this time I went in for a flat caused by a nail in one tire. They said it couldn't be patched. Ordered *two* tires because they said I had one that was below tread limit, which is great but last time I was in for usual tune up no one mentioned that tire's tread so it was a little surprising. Then they ordered the wrong tires and pushed the entire job a week. I got home only to find a brand new screw in my brand new tire. I will be fixing it somewhere else and just eating the cost at this point. More

Krystal was our service manager. She was so personable and polite. She answered all of our questions with confidence, and it showed that she really cared about our experience with She was so personable and polite. She answered all of our questions with confidence, and it showed that she really cared about our experience with Volkswagen. She also called to check in on our progress with the vehicle and to answer any questions. She was wonderful! More