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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.4
235 Reviews

235 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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June 27, 2023

I don’t lake, because waiting long time for service only for chance the oil. More

by marthasolorzano26
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I no remember
Jun 30, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (678) 807-4171 so we can assist you further.

June 24, 2023

I've been dealing with this dealership since 2018 had have purchased 3 cars from it. I highly recommend this dealership for a fair and honest price. More

by leend47
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 27, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

June 22, 2023

Very professional service writing staff and Trey hears yr concerns and acts accordingly Much thanks Frank More

by Uncle frank
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trey Kenyon
Jun 26, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 21, 2023

Had a great experience with the service department from scheduling the appointment, speaking to the advisor and picking up the vehicle. More

by michelle_s
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Quentin
Jun 26, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 19, 2023

Good customer s service Service was done in a timely manner Communication was great and efficient More

by Amseeger58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jun 23, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 13, 2023

Trey was great throughout the process. Just concerned they didn’t find the diagnosis as seems unsafe for my daughter with what has occurred a few times while she was driving with it stoppi More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Jun 22, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Dennis, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

The dealership is great, clean love the waiting area everything was excellent customer service the best More

by LaShun Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 14, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Lashun, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

June 09, 2023

Brought my Passat in for warranty work. I asked that the radiator be flushed and filled. It wasn’t. I had codes on the dash. I asked that they be cleared so I could tell what actually was p More

by Gahawgdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quinton
Jun 13, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (678) 807-4171 to discuss what we can do to help.

June 08, 2023

Service representative Ryan, provided great feedback and exceptional service, Will be back Thanks again Ryan More

by Sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 12, 2023 -

AutoNation Volkswagen Mall of Georgia responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Volkswagen Mall of Georgia

June 07, 2023

Great service and communication, would recommend to friends and family. The waiting area was comfortable and the wait time was effectively communicated to me on arrival. More

by jkjetta
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James
Jun 11, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

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