AutoNation Volkswagen Mall of Georgia - Service Center
Buford, GA
239 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center
We purchased our CPO Jetta here about 3 weeks ago, great experience. We have also brought it in for service. It is still under warranty. They replaced a window that had scratches, fixed a rattle and an oil experience. We have also brought it in for service. It is still under warranty. They replaced a window that had scratches, fixed a rattle and an oil leak. Our service advisor is very friendly and courteous. He explains things thoroughly and makes sure you are completely satisfied before you leave. It seems they strive for good customer service and want to do a good job. More
Awesome! Fast, transparent, friendly. Felt treated like they cared not only for my opinion but for the vehicle. Fast, transparent, friendly. Felt treated like they cared not only for my opinion but for the vehicle. More
James was great and helpful. Nothing to do with James, but I called on the morning of 7/3/23 to change my appointment (scheduled for 7/6) because I was leaving town unexpected Nothing to do with James, but I called on the morning of 7/3/23 to change my appointment (scheduled for 7/6) because I was leaving town unexpectedly the next day for a family member’s funeral in NC and wanted to make sure all was good before o drove round trip of 8 plus hours. I was told an appointment was available at 1:30 but I could only take it if I was going to leave it and come back later that afternoon. I could not stay because there’s limited room in the lobby area. I was really turned-off by this situation as I had no one who could pick me up and I live too far for the shuttle. The lobby is small compared to other dealerships that I have been in but I felt that it was a little ridiculous that was the reason I couldn’t have my vehicle serviced that day. I would have rather heard that an appointment was not available since it was such short notice. More