AutoNation Volkswagen Mall of Georgia - Service Center

Dealership needs to have something in place to identify where they parked the cars after service has been preformed. We walked the entire perimeter of the Dealetship to discover my car was parked in the fr where they parked the cars after service has been preformed. We walked the entire perimeter of the Dealetship to discover my car was parked in the front of the Dealership!! In 95 degree heat it was a most unpleasant experience! More

My Service Advisor James Cumble goes above and beyond when I bring in my VW Beetle for Service. James is always friendly, professional and very knowledgeable. Autonation VW is the only place I trust to g when I bring in my VW Beetle for Service. James is always friendly, professional and very knowledgeable. Autonation VW is the only place I trust to get my Beetle Serviced. Thank You So Much James! More

Bringing a car into service for "issues" is never a fun experience, relaying the problems you have with your car you only hope the tech and advisor listen and assist. Trey exceeded my expectations. He was experience, relaying the problems you have with your car you only hope the tech and advisor listen and assist. Trey exceeded my expectations. He was tentative, understanding, knowledgeable and communication was on point. I never had an issue bringing my car into service here, they are all very helpful and pleasant to work with. More

Bringing a car into service for "issues" is never a fun experience, relaying the problems you have with your car you only hope the tech and advisor listen and assist. Trey exceeded my expectations. He was experience, relaying the problems you have with your car you only hope the tech and advisor listen and assist. Trey exceeded my expectations. He was tentative, understanding, knowledgeable and communication was on point. I never had an issue bringing my car into service here, they are all very helpful and pleasant to work with. More

Very friendly and knowledgeable staff who kept me informed every step of the way. Will definitely be back. informed every step of the way. Will definitely be back. More

As an out of state guest taking a vehicle in for service, the experience was excellent. This is reassuring given that the car is in use by one of our children away at college. the experience was excellent. This is reassuring given that the car is in use by one of our children away at college. More

The service guys were very helpful and quick with my service, they even caught a recall on my vehicle that I didn’t know had happened. service, they even caught a recall on my vehicle that I didn’t know had happened. More

We purchased our CPO Jetta here about 3 weeks ago, great experience. We have also brought it in for service. It is still under warranty. They replaced a window that had scratches, fixed a rattle and an oil experience. We have also brought it in for service. It is still under warranty. They replaced a window that had scratches, fixed a rattle and an oil leak. Our service advisor is very friendly and courteous. He explains things thoroughly and makes sure you are completely satisfied before you leave. It seems they strive for good customer service and want to do a good job. More

They did a great job, the car was in the dealership 3 days instead 5 days instead 5 More

Great customer service and support from an engaged team. They show apathy regarding your experience/concerns They show apathy regarding your experience/concerns More