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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.4
235 Reviews

235 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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August 22, 2023

My Service Advisor James Cumble goes above and beyond when I bring in my VW Beetle for Service. James is always friendly, professional and very knowledgeable. Autonation VW is the only place I trust to g More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumble
Aug 25, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Mall of Georgia! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Bringing a car into service for "issues" is never a fun experience, relaying the problems you have with your car you only hope the tech and advisor listen and assist. Trey exceeded my expectations. He was More

by Jessica.liccardo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 25, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Very friendly and knowledgeable staff who kept me informed every step of the way. Will definitely be back. More

by dhooks1146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Triglia
Aug 25, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Bringing a car into service for "issues" is never a fun experience, relaying the problems you have with your car you only hope the tech and advisor listen and assist. Trey exceeded my expectations. He was More

by Jessica.liccardo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 25, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

As an out of state guest taking a vehicle in for service, the experience was excellent. This is reassuring given that the car is in use by one of our children away at college. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad Hajdarovic
Aug 23, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Tom, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 17, 2023

The service guys were very helpful and quick with my service, they even caught a recall on my vehicle that I didn’t know had happened. More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swad
Aug 23, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Emma, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 10, 2023

We purchased our CPO Jetta here about 3 weeks ago, great experience. We have also brought it in for service. It is still under warranty. They replaced a window that had scratches, fixed a rattle and an oil More

by michelle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 13, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Michelle, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 06, 2023

They did a great job, the car was in the dealership 3 days instead 5 More

by Sra.vmorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Champion
Aug 11, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 02, 2023

Great customer service and support from an engaged team. They show apathy regarding your experience/concerns More

by chrishagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 06, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, We are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

James my advisor is the best I’ve dealt with in the 5 years I’ve been going there. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 06, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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