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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.3
239 Reviews

239 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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November 13, 2023

I had the pleasure of dealing with Quentin during my last visit to Auto Nation VW for recall service. He was very attentive and kept me up to date on the progress of the service. I was taken immediately and More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Champion
Nov 16, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Darlene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

November 10, 2023

Brent is one of the best service writers on the planet. Quick, efficient, honest. I would recommend the dealership for him alone. A+ More

by abrown.ins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Nov 14, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

November 08, 2023

The service department scheduler helped to get my vehicle in for servicing during a busy day for them. I appreciated that. More

by gmaule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kennion
Nov 11, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 08, 2023

Had to have my daughters SUV worked on. Took it in and dropped it off. This truly was the best experiences I have ever had. Brent V. Was my service advisor and he was excellent. He communic More

by Mattb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent V. & Eric
Nov 11, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

October 18, 2023

Great service and informative information about my car Love this dealership fast service with friendly people..James was amazing yesterday. More

by cynthiaecollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 20, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

Service was excellent as always. Service advisor was polite and informative. All issues were handled as promised. More

by seatonroger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
September 30, 2023

They are responsive and easy to work with. Suad in service is always very helpful and patiently explains everything. More

by brett.waisnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
September 25, 2023

Top notch customer service! !! Would recommend anyone looking for great service and a new car to visit Autonation Volkswagen!!! More

by KHill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie, Karen Rivas
Sep 26, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

I don’t give five stars easily, but this dealership I find the easiest to work with, and they seem to be very very thorough. They seem to go above and beyond and they’re very responsive to your calls and More

by Beetle lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie
Sep 22, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 11, 2023

So freindly and welcoming for my first visit at this service location. I will be returning to this dealer to have my Tiguan serviced in the future! Brent was an excellent service advisor and even sent More

by erikag726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Sep 15, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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