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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.4
235 Reviews

235 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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October 18, 2023

Great service and informative information about my car Love this dealership fast service with friendly people..James was amazing yesterday. More

by cynthiaecollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 20, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

Service was excellent as always. Service advisor was polite and informative. All issues were handled as promised. More

by seatonroger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
September 30, 2023

They are responsive and easy to work with. Suad in service is always very helpful and patiently explains everything. More

by brett.waisnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
September 25, 2023

Top notch customer service! !! Would recommend anyone looking for great service and a new car to visit Autonation Volkswagen!!! More

by KHill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie, Karen Rivas
Sep 26, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

I don’t give five stars easily, but this dealership I find the easiest to work with, and they seem to be very very thorough. They seem to go above and beyond and they’re very responsive to your calls and More

by Beetle lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie
Sep 22, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 11, 2023

So freindly and welcoming for my first visit at this service location. I will be returning to this dealer to have my Tiguan serviced in the future! Brent was an excellent service advisor and even sent More

by erikag726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Sep 15, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 01, 2023

Suad kept me informed and responded back quickly to any messages I sent. Thank you More

by Mlamorella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
Sep 06, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 29, 2023

great service very professional and on time they explain everything that was done to the vehicle More

by Juan lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servixe advisor james
Aug 29, 2023 -

Juan lara responded

For me. 5 stars great service

August 25, 2023

Service department did good work but not very responsive and the cost for repairs was very high. I had to leave my car several days more than expected and was not notified the day I dropped it off how long More

by mschachte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey William
Aug 30, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (678) 807-4171 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 24, 2023

Dealership needs to have something in place to identify where they parked the cars after service has been preformed. We walked the entire perimeter of the Dealetship to discover my car was parked in the fr More

by robowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey and William
Aug 29, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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