AutoNation Volkswagen Mall of Georgia - Service Center

Had to have my daughters SUV worked on. Took it in and dropped it off. This truly was the best experiences I have ever had. Brent V. Was my service advisor and he was excellent. He communic Took it in and dropped it off. This truly was the best experiences I have ever had. Brent V. Was my service advisor and he was excellent. He communicated every step of the way, explained the process, and what would be done. The communication was spot on and the repair was clean and done in a timely manner. I will be back will all my WV needs and was very impressed by service team. I will continue to do business with them as they made this overall a pleasant experience. - Matt B. More

Great service and informative information about my car Love this dealership fast service with friendly people..James was amazing yesterday. car Love this dealership fast service with friendly people..James was amazing yesterday. More

Top notch customer service! !! Would recommend anyone looking for great service and a new car to visit Autonation Volkswagen!!! !! Would recommend anyone looking for great service and a new car to visit Autonation Volkswagen!!! More

I don’t give five stars easily, but this dealership I find the easiest to work with, and they seem to be very very thorough. They seem to go above and beyond and they’re very responsive to your calls and find the easiest to work with, and they seem to be very very thorough. They seem to go above and beyond and they’re very responsive to your calls and texts I work with James and he is so pleasant and easy to talk with. More

So freindly and welcoming for my first visit at this service location. I will be returning to this dealer to have my Tiguan serviced in the future! Brent was an excellent service advisor and even sent service location. I will be returning to this dealer to have my Tiguan serviced in the future! Brent was an excellent service advisor and even sent me a text message letting me know my car was ready since he saw I on a video conference call while I was waiting and did not want to interrupt me. I also am very happy that I was not "upsold" any service that I did not need or reason for my appointment. More

Suad kept me informed and responded back quickly to any messages I sent. Thank you messages I sent. Thank you More

great service very professional and on time they explain everything that was done to the vehicle everything that was done to the vehicle More

Service department did good work but not very responsive and the cost for repairs was very high. I had to leave my car several days more than expected and was not notified the day I dropped it off how long and the cost for repairs was very high. I had to leave my car several days more than expected and was not notified the day I dropped it off how long the repairs would take. More