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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.3
236 Reviews

236 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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December 01, 2023

This delivery have a bad communication between workers between teams between departments he got no good communication More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quintin and a black guy on the front desk
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Dec 04, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Rico, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (678) 807-4171 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 30, 2023

I always receive great service. I will only take my car to this dealership for service. More

by jrgregory9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
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Dec 02, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

My service advisor, James goes above and beyond for his customers. He makes sure they are completely satisfied before leaving. More

by reneemparente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
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Dec 01, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 23, 2023

The customer service and the work that was preformed was both professional and also excellent. More

by damion45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Quentin
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Nov 24, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 20, 2023

Excellent communication, customer service, and efficient in servicing my vehicle. Nice knowing they do what is needed and nothing more at a reasonable price. More

by smyersphoto61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Vance
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Nov 23, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2023

Thanks GT. The service was excellent and the place is comfortable. I'll be back. More

by perezfelixalberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
G T
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Nov 21, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2023

Quick and accurate service. This is the best VW service location in our local area. More

by Chika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Nov 21, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Chika, we are so happy to read such a great review about AutoNation Volkswagen Mall of Georgia! If you ever need help, just give us a call. Happy motoring!

November 13, 2023

I had the pleasure of dealing with Quentin during my last visit to Auto Nation VW for recall service. He was very attentive and kept me up to date on the progress of the service. I was taken immediately and More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Champion
Report | Print
Nov 16, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Darlene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

November 10, 2023

Brent is one of the best service writers on the planet. Quick, efficient, honest. I would recommend the dealership for him alone. A+ More

by abrown.ins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Nov 14, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

November 08, 2023

The service department scheduler helped to get my vehicle in for servicing during a busy day for them. I appreciated that. More

by gmaule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kennion
Report | Print
Nov 11, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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