AutoNation Volkswagen Mall of Georgia - Service Center
Buford, GA
241 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center
I am a 20 year old, female college student. I had my check engine light come on not too long ago. Where I go to college is no where near a VW dealership, so I first took my car to Advance to see what w check engine light come on not too long ago. Where I go to college is no where near a VW dealership, so I first took my car to Advance to see what was causing he light to come on. They informed me that my Pressor Sensors in my exhaust were going bad and needed to be replaced. I then took it home to the Gunther VW dealership. I informed them of the code my car was pulling. They then ran their own test and insisted that it was my EGR valve that was bad. So I allowed them to change it; I was assuming they knew what they were doing. Well $700 later, my light was still on. Gunther insisted this time it was my coolant fans. This confused me because you could turn the car on, pop the hood, and my fans WERE clearly running. When confronted about this, the Gunther employees said that it "must have fixed it's self over night". Fed up with Gunther, I took the car to a German Motors Work Shop. They ran a few tests, only to determine that my Pressure Sensor were bad and needed to be replaced. I then again confronted Gunther about this and they refused to refund any of my money or even admit that they could have messed up. At one point, a sales associate even told me that he did not want to speak to me and he would much rather speak to a man, preferably my father. Sadly, this is not the first time they have tried to scam me and my family. I will NEVER by taking my car there again and I suggest that you don't either. More