AutoNation Volkswagen Mall of Georgia - Service Center

service department advisors are not welcoming. They service department advisors are not welcoming. They don't acknowledge customers when they walk into their office. service department advisors are not welcoming. They don't acknowledge customers when they walk into their office. More

The service was super fast and the drop off and pick up were easy and quick! I missed the first call while I was in a meeting and Anthony called back to make sure that I got the message so that they could were easy and quick! I missed the first call while I was in a meeting and Anthony called back to make sure that I got the message so that they could get started on the service, which I appreciated. More

Anthony provided the best dealer service I have EVER received. Consistent updates, super nice, and was more involved than anyone at upscale dealers has been. Wish I could have him on every service vis received. Consistent updates, super nice, and was more involved than anyone at upscale dealers has been. Wish I could have him on every service visit! More

Mike was very professional and nice and did his job above and beyond. Thank Michael from Mohammed and fatu on Tuesday the 25 of January to get an oil change and thanks for watching my car 🚗. Made me and beyond. Thank Michael from Mohammed and fatu on Tuesday the 25 of January to get an oil change and thanks for watching my car 🚗. Made me happy camper again Thank Michael and the team More

Excellent service, friendly and helpful staff. Only reason for the 9 rather than a 10 is that they were running late and went past the appointment time by about an hour. reason for the 9 rather than a 10 is that they were running late and went past the appointment time by about an hour. More

The experience was great the team was helpful no bias response toward me. Very professional. When it comes to asking for a discount off my car repair or maintenance it was a flat no. However the young wo response toward me. Very professional. When it comes to asking for a discount off my car repair or maintenance it was a flat no. However the young women who work there before was great and very helpful. They person who helped me this time told me to look and see if it’s some coupons in my email which vw don’t send. So I went online and found something. More

Although it took several day to diagnose and correct the problem due to its complexity, the work appears to have been well done. The dealership didn't hesitate in providing me with a rental vehicle at their problem due to its complexity, the work appears to have been well done. The dealership didn't hesitate in providing me with a rental vehicle at their expense. More

Excellent customer service,clean facilities,good prices, attention to customer needs and service finished on time. attention to customer needs and service finished on time. More

I have visited two times for the same problem. The seccond one was just on the next day after picking up. Actually I did not visit at the seccond one, sent my car on a tow truck. And yesterday I had t seccond one was just on the next day after picking up. Actually I did not visit at the seccond one, sent my car on a tow truck. And yesterday I had the same problem again, the third time, after 3 days my seccond picking up. That was late evening at 8 pm, in a freezing cold, while everyone expecting snow for the night. No tow truck was around on this Saturday... I could bring it to my driveway with a help of my friend, Thank God. We will see what is next on Monday. More

I have had my vehicle serviced with this dealership since 2017, the year I purchased my Tiguan. To be honest the last two oil change services were much better than previously. Waiting time has improved. 2017, the year I purchased my Tiguan. To be honest the last two oil change services were much better than previously. Waiting time has improved. More