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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.4
235 Reviews

235 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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May 18, 2024

The car was there3 1/2 days, left there pulled out on a busy road to find out it was still in limp mode. They had not fixed my car. I felt my life was in danger.. disappointing More

by Overtonkarenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who actually worked on it
Report | Print
May 16, 2024

Very pleased with the service and Brian was a great service advisor. Will return for sure. More

by kdhouck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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April 28, 2024

Efficient service & great communication. Saud was fantastic with making sure everything was done. It was a great first visit to the dealership More

by GWes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saud
Report | Print
Apr 29, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2024

It’s always a pleasure when I get my car serviced at Autonation VW. Saud was great! It didn’t take half the time I expected for my oil change. More

by BrittanyN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
Report | Print
Apr 23, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

I worked with Suad ad Autonation VW to fix an issue on my car, and it was an extremely pleasant and professional experience; I would (and will) highly recommend anyone with a VW to go to Auonation and spe More

by forzaftw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad Hajdarovic
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Apr 18, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Mall of Georgia! If you ever need help, just give us a call. Happy motoring!

April 01, 2024

I went to the dealership for an issue with my car. They identified the problem and got me on my way quickly. Quentin was my service advisor and he kept me updated throughout the process. More

by kjf4211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
Report | Print
Apr 04, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 26, 2024

Good service every time. Trey was especially helpful. I look forward to my next visit More

by Nyatbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Report | Print
Mar 28, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2024

The sales team is great but the stars of the dealership sis hands down the service department. It doesn’t matter which one of the service advisors that you interact with, they all treat you will the same More

by Satisfied Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent, James
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Mar 02, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are pleased to hear you had a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2024

Friendly, respectful and answered all my questions. Quick and easy to get an appointment. Will be going back there again! More

by Kclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Feb 27, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 23, 2024

The person that helped me was great. He wasn't my service advisor though. Unfortunately, he had no idea what had been done with my car and what to recommend. It makes it difficult to More

by Patti1729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent, but never saw him only received text. Not sure of the gentleman's name that helped me but he was great.
Report | Print
Feb 27, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (678) 807-4171. We hope to hear from you.

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