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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.3
238 Reviews

238 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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June 08, 2024

It’s always a pleasure to work with my service advisor, James. He keeps me updated with the progress of my service visit. More

by pappling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie
June 03, 2024

James my service advisor and his peers in the service department are professional and supportive from the moment that you arrive. He particularly makes sure that I am updated on every step and action th More

by Satisfied Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie
May 30, 2024

Good service ,very professional ,clean area,very nice to explain to I asked for car trouble. More

by Lynn03272008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
May 18, 2024

The car was there3 1/2 days, left there pulled out on a busy road to find out it was still in limp mode. They had not fixed my car. I felt my life was in danger.. disappointing More

by Overtonkarenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who actually worked on it
May 16, 2024

Very pleased with the service and Brian was a great service advisor. Will return for sure. More

by kdhouck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
April 28, 2024

Efficient service & great communication. Saud was fantastic with making sure everything was done. It was a great first visit to the dealership More

by GWes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saud
Apr 29, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2024

It’s always a pleasure when I get my car serviced at Autonation VW. Saud was great! It didn’t take half the time I expected for my oil change. More

by BrittanyN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
Apr 23, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

I worked with Suad ad Autonation VW to fix an issue on my car, and it was an extremely pleasant and professional experience; I would (and will) highly recommend anyone with a VW to go to Auonation and spe More

by forzaftw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad Hajdarovic
Apr 18, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Mall of Georgia! If you ever need help, just give us a call. Happy motoring!

April 01, 2024

I went to the dealership for an issue with my car. They identified the problem and got me on my way quickly. Quentin was my service advisor and he kept me updated throughout the process. More

by kjf4211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin
Apr 04, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 26, 2024

Good service every time. Trey was especially helpful. I look forward to my next visit More

by Nyatbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Mar 28, 2024 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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