Back

AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.4
235 Reviews

235 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

Sort by
July 05, 2022

Great Service. I worked with Michael Richter as my service advisor. He was extremely knowledgeable and very helpful even though the service department was extreme More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Richter
Jul 07, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello Bill, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 02, 2022

I used the service department and my service mgr was truly conscientiously quite attentive to my concerns. More

by VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cumbie
Jul 05, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 29, 2022

James did an excellent job getting my Tiguan in and out for it's 70,000 mile service. More

by mgunn99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jul 01, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 25, 2022

We were concerned when our engine light went on after just purchasing our new car a few months ago. We brought it in and Matt Williams took care of our car and put our concerns to rest. Appreciate the 5 More

by Rosie the Taos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Williams
Jun 27, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi Rosie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 21, 2022

Great service. James kept me informed about the issue and also showed some things from previous ownership to look out for. Will come again for all future services More

by fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jun 23, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello Fred, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 14, 2022

Isaac the tech and James the service advisor were both extremely helpful and efficient. They got me in and out in no time, and my car is running beautifully. Very happy and will only be back to these guys More

by Maggieee32xx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac and James
Jun 14, 2022 -

Maggieee32xx responded

10/10

June 13, 2022

This was a helpful and efficient experience. The waiting area and restrooms were clean and well equipped to work while waiting for service. More

by mnmenglish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Williams
Jun 14, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2022

It was a great experience! I will definitely be a repeat customer. I had no issues. More

by Dshine119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Williams
Jun 09, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2022

Excellent Service. The service manager, Matthew was terrific! Service department was very helpful. My car was returned to me is very good shape. More

by jbham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 09, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

Great service and on time! Friendly staff and no worries when I was waiting there. Highly recommended! More

by akusanagi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jun 05, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

...
17
...