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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.3
239 Reviews

239 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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July 25, 2022

Great service advisers and techs. , please keep up the good work for all appointments. Thank you More

by jeffbeamer26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Jul 28, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 23, 2022

I was disappointed that it took 3 weeks to get my car in for service. Once I did get to the service department with Chase, I was very appreciative of his time and understanding for what was needed. He did n More

by northstar30517
Recommend Dealer
Yes
Employees Worked With
Chase
Jul 26, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 18, 2022

Their service was impeccable, and they were 100% friendly from the moment I visited to the end of the service. More

by mogs73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Genn
Jul 21, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2022

Good service. Waiting area a bit dated. Music too loud. Matt was very helpful. Thanks! More

by Ken Fortner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 15, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 05, 2022

Great Service. I worked with Michael Richter as my service advisor. He was extremely knowledgeable and very helpful even though the service department was extreme More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Richter
Jul 07, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello Bill, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 02, 2022

I used the service department and my service mgr was truly conscientiously quite attentive to my concerns. More

by VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cumbie
Jul 05, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 29, 2022

James did an excellent job getting my Tiguan in and out for it's 70,000 mile service. More

by mgunn99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jul 01, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 25, 2022

We were concerned when our engine light went on after just purchasing our new car a few months ago. We brought it in and Matt Williams took care of our car and put our concerns to rest. Appreciate the 5 More

by Rosie the Taos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Williams
Jun 27, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi Rosie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 21, 2022

Great service. James kept me informed about the issue and also showed some things from previous ownership to look out for. Will come again for all future services More

by fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jun 23, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello Fred, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 14, 2022

Isaac the tech and James the service advisor were both extremely helpful and efficient. They got me in and out in no time, and my car is running beautifully. Very happy and will only be back to these guys More

by Maggieee32xx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac and James
Jun 14, 2022 -

Maggieee32xx responded

10/10

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