AutoNation Volkswagen Mall of Georgia - Service Center

I was able to walkin and have my vehicle serviced on a Friday afternoon with limited wait time. Friday afternoon with limited wait time. More

I was having some issues with my car, so I called and explained my issue. Matt was able to work with my crazy schedule and get me in within a few days! When I arrived, there was no wait! He looked over m explained my issue. Matt was able to work with my crazy schedule and get me in within a few days! When I arrived, there was no wait! He looked over my car and they took it straight back to begin. While they were doing their thing, I was able to use one of their quiet private offices that they offer to customers! Not only was I able to get my car fixed, I was able to work without any interruptions! I 10/10 recommended AutoNation VW & Matt! They definitely go above and beyond to make sure you are taken care of! Keep up the great work!! More

Service did a great job of keeping me informed of the status of the car repair. status of the car repair. More

There is great service but the wait time to get an oil change is too long. I had to wait about 3 weeks. change is too long. I had to wait about 3 weeks. More

Service at this dealership is always amazing! They surprised me this time with a video walkthrough of my car with a tech explaining to me what I had to get done! Amazing service, customer service They surprised me this time with a video walkthrough of my car with a tech explaining to me what I had to get done! Amazing service, customer service, car is always done fast and I appreciate being able to pay online. More

Great service team! Quick and accurate diagnostic of the issue. Constant communication with updates . My car service was completed within the promised time frame. Than Quick and accurate diagnostic of the issue. Constant communication with updates . My car service was completed within the promised time frame. Thank you Chase and Matt! More

Excellent customer service ! Very accommodating and excellent communication by all - would highly recommend them to everyone Very accommodating and excellent communication by all - would highly recommend them to everyone More

Service was fast and easy. Michael was super easy to work with and was pretty up front with the cost of my repairs. Michael was super easy to work with and was pretty up front with the cost of my repairs. More

Service is great with certain limitations. Parts ;markup is excessive. The most expensive parts on line cost half as much as the dealer charges. I know all dealerships are high. I don't hav Parts ;markup is excessive. The most expensive parts on line cost half as much as the dealer charges. I know all dealerships are high. I don't have to like it. Current short supply of techs isn't helping them keep up with appointment times. Probably not unique to this dealership. Over-all nice people to work with. More

Service on our VW CC was impeccably handled by James Cumbie. He was knowledgeable, professional, considerate and responsive to all questions and assured our vehicle was properly serviced and ready in r Cumbie. He was knowledgeable, professional, considerate and responsive to all questions and assured our vehicle was properly serviced and ready in record time. We could not be more pleased with the outcome and will most certainly continue our longstanding service visits with Autonation Volkswagen. More