AutoNation Volkswagen Mall of Georgia - Service Center

Service at this dealership is always amazing! They surprised me this time with a video walkthrough of my car with a tech explaining to me what I had to get done! Amazing service, customer service They surprised me this time with a video walkthrough of my car with a tech explaining to me what I had to get done! Amazing service, customer service, car is always done fast and I appreciate being able to pay online. More

Great service team! Quick and accurate diagnostic of the issue. Constant communication with updates . My car service was completed within the promised time frame. Than Quick and accurate diagnostic of the issue. Constant communication with updates . My car service was completed within the promised time frame. Thank you Chase and Matt! More

Excellent customer service ! Very accommodating and excellent communication by all - would highly recommend them to everyone Very accommodating and excellent communication by all - would highly recommend them to everyone More

Service was fast and easy. Michael was super easy to work with and was pretty up front with the cost of my repairs. Michael was super easy to work with and was pretty up front with the cost of my repairs. More

Service is great with certain limitations. Parts ;markup is excessive. The most expensive parts on line cost half as much as the dealer charges. I know all dealerships are high. I don't hav Parts ;markup is excessive. The most expensive parts on line cost half as much as the dealer charges. I know all dealerships are high. I don't have to like it. Current short supply of techs isn't helping them keep up with appointment times. Probably not unique to this dealership. Over-all nice people to work with. More

Service on our VW CC was impeccably handled by James Cumbie. He was knowledgeable, professional, considerate and responsive to all questions and assured our vehicle was properly serviced and ready in r Cumbie. He was knowledgeable, professional, considerate and responsive to all questions and assured our vehicle was properly serviced and ready in record time. We could not be more pleased with the outcome and will most certainly continue our longstanding service visits with Autonation Volkswagen. More

Great service advisers and techs. , please keep up the good work for all appointments. Thank you , please keep up the good work for all appointments. Thank you More

I was disappointed that it took 3 weeks to get my car in for service. Once I did get to the service department with Chase, I was very appreciative of his time and understanding for what was needed. He did n for service. Once I did get to the service department with Chase, I was very appreciative of his time and understanding for what was needed. He did not try to over sale me on item I did not need. As it turned out, the work was covered under warranty which was great to hear. More

Their service was impeccable, and they were 100% friendly from the moment I visited to the end of the service. from the moment I visited to the end of the service. More

Good service. Waiting area a bit dated. Music too loud. Matt was very helpful. Thanks! Waiting area a bit dated. Music too loud. Matt was very helpful. Thanks! More