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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.4
235 Reviews

235 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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September 29, 2022

I have ben to the dealership three times and I have always ben pleased and happy with the service. More

by geharden59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Oct 06, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 21, 2022

Great service, worked with Matthew who answered my questions and was able to talk via text, which really helped out. Brought my car in for a fuel issue, final charge was under the initial quote amount More

by RansomJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 25, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

September 21, 2022

Great customer service! Best AutoNation Dealership! Very informative about customers vehicles… Also Fast and Reliable! More

by Joylisab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATTHEW HEETER
Sep 25, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 12, 2022

The people at Autonation were friendly and attentive, making for an enjoyable experience that resulted in a cost effective and timely result More

by chadalanhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Sep 18, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 09, 2022

Auto Nation's Service team did an excellent job working on my vehicle . Thank you Michael Richter! More

by GRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Richter
Sep 13, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 08, 2022

Chase was very professional and extremely helpful in taking care of Tiguan services.. I highly recommend this Dealer, and the VW service center. More

by Aman/JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Sep 13, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

I was able to walkin and have my vehicle serviced on a Friday afternoon with limited wait time. More

by scherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Sep 04, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 26, 2022

I was having some issues with my car, so I called and explained my issue. Matt was able to work with my crazy schedule and get me in within a few days! When I arrived, there was no wait! He looked over m More

by kcolbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 26, 2022 -

kcolbert responded

Thank you Matt!

August 22, 2022

Service did a great job of keeping me informed of the status of the car repair. More

by hrhut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Genn
Aug 26, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

August 15, 2022

There is great service but the wait time to get an oil change is too long. I had to wait about 3 weeks. More

by Roy Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 15, 2022 -

Roy Wright responded

Great service but there’s a long wait for a routine oil change.

Aug 15, 2022 -

Roy Wright responded

I enjoyed my experience with Autonation.

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