AutoNation Volkswagen Mall of Georgia - Service Center

Brought in my 2015 Passat for oil change and multi-inspection check. Service Attendant was very professional and helpful. They were out of engine filters, and attendant let me know that it wou multi-inspection check. Service Attendant was very professional and helpful. They were out of engine filters, and attendant let me know that it would be an hour wait since they would have to get the part ordered, so I decided to just do the oil change and filter change. Overall, work was completed in a pretty decent time. They had potato chips and water bottles in the waiting room for customers. More

I bought my 2014 Passat new and have always had it serviced at the same dealership. It has been a great experience. serviced at the same dealership. It has been a great experience. More

Great service and professionalism. I was in and out in an hour. The experience was pleasant. I was in and out in an hour. The experience was pleasant. More

My appointment went smooth and hassle free. No pressure to do anything outside of what I had scheduled. I will be back for sure. No pressure to do anything outside of what I had scheduled. I will be back for sure. More

Ryan was great! Showed excellent customer service and kept up to date on any changes. Showed excellent customer service and kept up to date on any changes. More

Service department has a lack of concern for your mechanical issues and don't have a care or concern if they fix your car correctly or at all ! mechanical issues and don't have a care or concern if they fix your car correctly or at all ! More

James is the best! Great service. You now have a loyal customer. Great service, great people. Great service. You now have a loyal customer. Great service, great people. More

The dealership loves to sell a car, capture your experience on a Google review yet continue to fail at service. To this dealership, service is not a verb. I’m confident, customer focus isn’t even a experience on a Google review yet continue to fail at service. To this dealership, service is not a verb. I’m confident, customer focus isn’t even a defined metric that holds sustainable results. As a consumer, if you have time to live at this dealership, patience to shepherd basic requests and consider apathy as a valued characteristic then this dealership is your place. More

The AutoNation at Volkswagen Mall was polite and very helpful I would recommend people to go there with their car. helpful I would recommend people to go there with their car. More

Great customer service and they show that they appreciate our business they do take care of customer vehicles and keep them updated on the status our business they do take care of customer vehicles and keep them updated on the status More