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AutoNation Volkswagen Mall of Georgia - Service Center

Buford, GA

4.3
236 Reviews

236 Reviews of AutoNation Volkswagen Mall of Georgia - Service Center

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December 15, 2024

My running lights were a priority to be fixed along with oil change. They were NOT FIXED…. More

by KathyRandolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
From Bosnia.
November 07, 2024

Good quality service and the service advisor, Brian McKine, is very professional and personable. Unfortunately, the prices for additional services (brake service) and parts (battery and air filter) t More

by Buster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
September 18, 2024

This dealership is horrible. Of course they want to do your paperwork treat you like royalty so you can buy a car from them. I recommend buying a new car if you have to go to the More

by ayala8504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Couch acting general manager , Shawhib, Ghulam
August 19, 2024

Service department is awful,came in on a Saturday for a check engine light. They tell me there's no one who can check my vehicle. On top of that they have no loaner/courtesy vehicle to use so if you don't More

by Malikburton76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
August 01, 2024

Great service, my service agent Saud is always very helpful. Car returned on time and clean More

by sforetic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saud
July 11, 2024

This is an outstanding dealership that truly excels in customer service. The staff is professional, friendly, and attentive, ensuring every detail is taken care of. I recently had my vehicle serviced ther More

by Andrew P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
June 17, 2024

Took my Audi in for service and was worlds better than any Audi dealership I have been to the people are great here and very helpful More

by Neuzilryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
June 17, 2024

Very prompt, timing on work being done ! James service manager was awesome! Took his time explaining what I needed done More

by piercedelone28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service manager
June 08, 2024

It’s always a pleasure to work with my service advisor, James. He keeps me updated with the progress of my service visit. More

by pappling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie
June 03, 2024

James my service advisor and his peers in the service department are professional and supportive from the moment that you arrive. He particularly makes sure that I am updated on every step and action th More

by Satisfied Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie
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