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AutoNation Volkswagen Mall of Georgia

Buford, GA

Overview
Reviews
Vehicles
4.4
561 Reviews
If you're in the market for a new or used Volkswagen in the Atlanta area, make sure to visit AutoNation Volkswagen Mall of Georgia. Our state-of-the-art showroom features one of the largest inventories of both new and used Volkswagen cars and SUVs in the Greater Atlanta area. Our showroom is located on Buford Dr just north of the Mall of Georgia, and is an easy drive north from downtown Atlanta. Whether you're shopping for your first Volkswagen, or are a longtime Volkswagen owner, our team at AutoNation Volkswagen Mall of Georgia looks forward to finding the perfect car or SUV for you!
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3711 Buford Dr

Buford, GA

30052

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Showing 561 reviews

December 13, 2023

I wasn’t told who would be servicing my car. The service tech didn’t even bother to atleast introduce himself. Won’t come back to this location again. More

by sonal
Recommend Dealer
No
Employees Worked With
I don’t know
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Dec 15, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Sonal, we are deeply disappointed by your experience at AutoNation Volkswagen Mall of Georgia. If you would be willing to give us another chance in the future, please reach out to our General Manager at (678) 807-4171. We would appreciate the chance to turn your experience around.

December 13, 2023

First time I’ve been and it was the best customer service I’ve ever had from start to finish. More

by Beautifulsorta79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo B and Jessica
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Dec 15, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Excellent service from GT, very good knowledge of the product, good tips, good information from him More

by 79142ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Triglia
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Dec 09, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Very friendly and great work was performed on my vehicle will definitely be coming back More

by carrillohugo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Dec 12, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2023

My experience was absolutely great. Marquise was an excellent sales person. He was attentive and knowledgeable. More

by Erica B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marquise
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Dec 08, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Erica, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2023

Best volkswagen dealership around could not be happier with the service. Every department was wonderful to deal with More

by ethanlambert55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason and Chris so
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Dec 08, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2023

A stress free experience with a hard working sales and finance team. Great atmosphere and selection of vehicles. More

by davisjc626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Rozier and ???
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Dec 08, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 01, 2023

VW Mall of Georgia is at a convenient location and provides excellent customer service and vehicle maintenance. My Service Advisor James, is the best! Friendly, professional, & courteous. Liste More

by scherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 04, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Scherry, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Mall of Georgia and we hope to be of service again in the future.

December 01, 2023

This delivery have a bad communication between workers between teams between departments he got no good communication More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quintin and a black guy on the front desk
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Dec 04, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Rico, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (678) 807-4171 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 30, 2023

I always receive great service. I will only take my car to this dealership for service. More

by jrgregory9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
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Dec 02, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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