AutoNation Volkswagen Mall of Georgia

CPO means nothing. AVOID THIS DEALERSHIP! Bought a CPO car from them, the car was delivered to me by one of their transporters (another long-story in itself), so I did not have a chance to ful Bought a CPO car from them, the car was delivered to me by one of their transporters (another long-story in itself), so I did not have a chance to fully inspect the car, visually the car looked OK. After 2 months of ownership I took the car in for service at another dealership for a continuous (since ownership) slight coolant smell. .This particular dealer found a broken core radiator support and damaged radiator. This damage should have been found under the original CPO inspection. CPO cars are also supposed to come with two keys. I went multiple rounds with AutoNation to get a new key replaced. My original salesman no longer works for them and the sales manager is very unresponsive and will not return multiple phones calls to correct the matter. AutoNation refuses to fix the problem. Another thing they did not do was remove the original owners contact information from the Navigation unit. I have contacted the original owner and he confirmed possible front end damage from running over a curb. This would explain the broken radiator core support. The CarFax also means nothing if the accident wasn't reported to insurance. I WILL NEVER DO BUSINESS WITH THIS DEALERSHIP AGAIN AND NEITHER SHOULD YOU! The repair costs are around $1600, not enough to get a lawyer involved so I'll persuade as many people as I can thru social media to avoid them. LESSON LEARNED! More

Wonderful experience!!!!!! It has been 14 years since our family purchased a brand new vehicle and Eric made this such a stress free experience. He is knowledgeable, patient and It has been 14 years since our family purchased a brand new vehicle and Eric made this such a stress free experience. He is knowledgeable, patient and genuine!! We’re so grateful for his service!! More

Made it right This is my second car that I've purchased from AutoNation Volkswagen and E.J. Nolan worked very hard to make what seemed like a deal going south when This is my second car that I've purchased from AutoNation Volkswagen and E.J. Nolan worked very hard to make what seemed like a deal going south when somethings came up that could have sent the experience in a negative direction. He went to bat with his management team (Brad Chafin & Joe Nabors) and they all worked together to get me the best deal possible and right some hiccups that happened along the way. I will go back to AutoNation for my next Volkswagen. I love my new Tiguan! More

Two vehicle upgrade! Thanks EJ, Brad Nabors and Joe Chafin for your professionalism and diligence in working with me and getting me into my new 2018 Passat! This is my th Thanks EJ, Brad Nabors and Joe Chafin for your professionalism and diligence in working with me and getting me into my new 2018 Passat! This is my third VW from Autonation and would recommend anyone to your business! I have had nothing but great experiences with you and will continue purchasing my vehicles from you. Thanks again for a seamless experience! More

2019 VW Tiguan Kiara was such an awesome salesperson at automation. She stayed in contact with me for two weeks as I decided which vehicle I wanted to purchase. She Kiara was such an awesome salesperson at automation. She stayed in contact with me for two weeks as I decided which vehicle I wanted to purchase. She sent me pictures and made it so easy for me! Thank you for helping through a stressful time. More

Excellent Sales Team I’m a Volkswagen Lover to the core, unfortunately i had a little bad luck with my last purchase and my car ended up giving up on me before it’s time. I’m a Volkswagen Lover to the core, unfortunately i had a little bad luck with my last purchase and my car ended up giving up on me before it’s time. The salesman Edward Nolan was genuinely concerned about my experience and wanted to make things right. Joe Nabors the sales manager backed Edward up all the way in finding what my family needed, and the numbers manager Brad Chafin worked with us to get a satisfying price. I used the names of the Sales Team to give credit where it’s due. These guys are forever my sales team, I recommend going to see them if you are in search of a new or preowned car. Honest, professional, personal and excellence are ways i discribe these gentlemen. Thank you so much for your help in getting us into my new Atlas!! We love it. More

Great experience Edin made the whole process very easy, he answered all my questions very professional and transparent. I would recommend Edin and AutoNation-Volkswage Edin made the whole process very easy, he answered all my questions very professional and transparent. I would recommend Edin and AutoNation-Volkswagen. Thank you Edin. More

great service I purchased a new Jeta, Edin was my salesman, & he was awesome. Great attitude, very helpful, i highly recommend working with him for your services! I purchased a new Jeta, Edin was my salesman, & he was awesome. Great attitude, very helpful, i highly recommend working with him for your services! More

Great experience. Great experience with Edin. We test drive 2 VW CC and they are quite good. Finally purchased one of them . All the process is smooth. Great experience with Edin. We test drive 2 VW CC and they are quite good. Finally purchased one of them . All the process is smooth. More

Great car-buying experience! Eric Nunn was fabulous and made the car-buying experience easy and enjoyable. He stayed after hours to finish the sale and worked tirelessly to detail Eric Nunn was fabulous and made the car-buying experience easy and enjoyable. He stayed after hours to finish the sale and worked tirelessly to detail the car so it would be shiny and clean for us to take home. He is a top notch employee! Thanks Eric :) More