AutoNation Volkswagen Mall of Georgia

Used car purchase After the car we looked at online the day before was sold (we didn't put it on hold) the sales manager called to tell me that a Jeep Grand Cherokee wo After the car we looked at online the day before was sold (we didn't put it on hold) the sales manager called to tell me that a Jeep Grand Cherokee would be perfect for my 16 year old. While it was outside our search parameters we took a look and made the purchase. Quick and easy. On the way home the vehicle started to shake at 65 mph. When I called back they told me to bring the vehicle back and they would fix whatever problem it had. The shaking became so bad that EJ, who helped us with the purchase, drove 45 minutes to our location and gave us a loaner vehicle. The Jeep was taken back to their shop and the tires balanced, problem solved the next day! Great service. More

Sales Review EJ Nolan was a great help I would recommend him to anyone. He was knowledgeable, polite, concerned, and not one of those " what will it take to pu EJ Nolan was a great help I would recommend him to anyone. He was knowledgeable, polite, concerned, and not one of those " what will it take to put you in a car today?" types. More

Absolutely Amazing !! We had the best experience at AutoNation Volkswagon and Edward Nolan was amazing !! We told him exactly what we were looking for and the monthly paym We had the best experience at AutoNation Volkswagon and Edward Nolan was amazing !! We told him exactly what we were looking for and the monthly payment we needed and he delivered above and beyond. He was patient, explained every detail and we could not be happier !! Thank you so much EJ More

!Great experience We visited Autonation VW to look for our son's first car. We wanted something inexpensive, safe yet still fun to drive. EJ Nolan, Brad Chafin and J We visited Autonation VW to look for our son's first car. We wanted something inexpensive, safe yet still fun to drive. EJ Nolan, Brad Chafin and Joe Nabors were fantastic. EJ was patient and knowledgable - he took the time to find good quality cars that fit within our budget and allowed us the opportunity to test drive and inspect each one. There was no high pressure sales pitch and I would highly recommend EJ and Autonqtion VW the next time you're in the market for a new or pre-owned vehicle. It's definitely hard to beat VWS CPO warranty. We will definitely be back the next time we're in the market for another vehicle. More

Great first car buy experience Eric Nunn was very patient and helpful with me while I bought my first car. I was probably there for five hours trying to decide what I wanted to do a Eric Nunn was very patient and helpful with me while I bought my first car. I was probably there for five hours trying to decide what I wanted to do and he was there with me every step of the way trying to help my decision in any way he could! I ended up buying the car and am very pleased! More

Overall Excellent Buying Experience It was time for my lease to end so I visited Autonation Volkswagen Mall of Georgia to discuss my options. My sales consultant, Eric Nunn is who I had It was time for my lease to end so I visited Autonation Volkswagen Mall of Georgia to discuss my options. My sales consultant, Eric Nunn is who I had the pleasure of working with during the experience. The overall process was a fantastic day due to Eric. I can't say with strong enough words how professional, polite, considerate, friendly, and knowledgeable Eric was. Because of Eric, I drove off in a brand new 2019 VW Jetta. I will most certainly be referring anyone I know whos in the market for a vehicle to visit Eric Nunn up at Autonation Volkswagen Mall of Georgia More

CPO means nothing. AVOID THIS DEALERSHIP! Bought a CPO car from them, the car was delivered to me by one of their transporters (another long-story in itself), so I did not have a chance to ful Bought a CPO car from them, the car was delivered to me by one of their transporters (another long-story in itself), so I did not have a chance to fully inspect the car, visually the car looked OK. After 2 months of ownership I took the car in for service at another dealership for a continuous (since ownership) slight coolant smell. .This particular dealer found a broken core radiator support and damaged radiator. This damage should have been found under the original CPO inspection. CPO cars are also supposed to come with two keys. I went multiple rounds with AutoNation to get a new key replaced. My original salesman no longer works for them and the sales manager is very unresponsive and will not return multiple phones calls to correct the matter. AutoNation refuses to fix the problem. Another thing they did not do was remove the original owners contact information from the Navigation unit. I have contacted the original owner and he confirmed possible front end damage from running over a curb. This would explain the broken radiator core support. The CarFax also means nothing if the accident wasn't reported to insurance. I WILL NEVER DO BUSINESS WITH THIS DEALERSHIP AGAIN AND NEITHER SHOULD YOU! The repair costs are around $1600, not enough to get a lawyer involved so I'll persuade as many people as I can thru social media to avoid them. LESSON LEARNED! More

Wonderful experience!!!!!! It has been 14 years since our family purchased a brand new vehicle and Eric made this such a stress free experience. He is knowledgeable, patient and It has been 14 years since our family purchased a brand new vehicle and Eric made this such a stress free experience. He is knowledgeable, patient and genuine!! We’re so grateful for his service!! More

Made it right This is my second car that I've purchased from AutoNation Volkswagen and E.J. Nolan worked very hard to make what seemed like a deal going south when This is my second car that I've purchased from AutoNation Volkswagen and E.J. Nolan worked very hard to make what seemed like a deal going south when somethings came up that could have sent the experience in a negative direction. He went to bat with his management team (Brad Chafin & Joe Nabors) and they all worked together to get me the best deal possible and right some hiccups that happened along the way. I will go back to AutoNation for my next Volkswagen. I love my new Tiguan! More

Two vehicle upgrade! Thanks EJ, Brad Nabors and Joe Chafin for your professionalism and diligence in working with me and getting me into my new 2018 Passat! This is my th Thanks EJ, Brad Nabors and Joe Chafin for your professionalism and diligence in working with me and getting me into my new 2018 Passat! This is my third VW from Autonation and would recommend anyone to your business! I have had nothing but great experiences with you and will continue purchasing my vehicles from you. Thanks again for a seamless experience! More