AutoNation Volkswagen Mall of Georgia

Nice people, liked them. Bought a new car. Traded in current. Dealership took their time paying off my current vehicle resulting in poor credit rating. Seems to be a plug in right rear tire. Paint craz current. Dealership took their time paying off my current vehicle resulting in poor credit rating. Seems to be a plug in right rear tire. Paint crazed on door. i liked everyone I met, but a little disappointed 2 weeks later. More

As always Micheal Richter handled my service requirement without a problem. Fast quality service and never a call back. They know how to treat a customer. without a problem. Fast quality service and never a call back. They know how to treat a customer. More

service department advisors are not welcoming. They service department advisors are not welcoming. They don't acknowledge customers when they walk into their office. service department advisors are not welcoming. They don't acknowledge customers when they walk into their office. More

The service was super fast and the drop off and pick up were easy and quick! I missed the first call while I was in a meeting and Anthony called back to make sure that I got the message so that they could were easy and quick! I missed the first call while I was in a meeting and Anthony called back to make sure that I got the message so that they could get started on the service, which I appreciated. More

Efficient, professional, and the respect for my time was, indeed, beneficial, allowing me to continue my business day in a timely manner. indeed, beneficial, allowing me to continue my business day in a timely manner. More

Matt M in service saved the day!!! I had a dead battery. We called all of the auto shops but most said they didn’t have the synchronizing immobilizer needed for a VW when disconnecting a matter. The shop th We called all of the auto shops but most said they didn’t have the synchronizing immobilizer needed for a VW when disconnecting a matter. The shop that did say they could do the work wanted $700 for a new battery and brake fluid flush. I called Autonation VW Mall of GA. Matt answered. Asked if he could fit me in today for those two services. Not only did he fit me in but he got me in and out in record time and for half the cost of the other mechanic!! Couldn’t believe the dealer would be cheaper than a mechanic! I got OEM parts and a great deal! I’m happy!! Thanks, Matt!! More

Anthony provided the best dealer service I have EVER received. Consistent updates, super nice, and was more involved than anyone at upscale dealers has been. Wish I could have him on every service vis received. Consistent updates, super nice, and was more involved than anyone at upscale dealers has been. Wish I could have him on every service visit! More

Mike was very professional and nice and did his job above and beyond. Thank Michael from Mohammed and fatu on Tuesday the 25 of January to get an oil change and thanks for watching my car 🚗. Made me happy and beyond. Thank Michael from Mohammed and fatu on Tuesday the 25 of January to get an oil change and thanks for watching my car 🚗. Made me happy camper again Thank Michael and the team More

I was very please with the service provided by Quinton and Jessica. There some minor repairs that Quinton had no hesitation in correcting before I accepted delivery of this vehicle. The only complaint t and Jessica. There some minor repairs that Quinton had no hesitation in correcting before I accepted delivery of this vehicle. The only complaint that I have is that my vehicle did not come with a 2nd key fob. The key fob cost $517.00. I sure whish that there was some way that I could get all or some of my money back for this purchase More

Excellent service, friendly and helpful staff. Only reason for the 9 rather than a 10 is that they were running late and went past the appointment time by about an hour. reason for the 9 rather than a 10 is that they were running late and went past the appointment time by about an hour. More