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AutoNation Volkswagen Mall of Georgia

Buford, GA

Overview
Reviews
Vehicles
4.4
561 Reviews
If you're in the market for a new or used Volkswagen in the Atlanta area, make sure to visit AutoNation Volkswagen Mall of Georgia. Our state-of-the-art showroom features one of the largest inventories of both new and used Volkswagen cars and SUVs in the Greater Atlanta area. Our showroom is located on Buford Dr just north of the Mall of Georgia, and is an easy drive north from downtown Atlanta. Whether you're shopping for your first Volkswagen, or are a longtime Volkswagen owner, our team at AutoNation Volkswagen Mall of Georgia looks forward to finding the perfect car or SUV for you!
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3711 Buford Dr

Buford, GA

30052

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Showing 561 reviews

March 28, 2022

Completely dissatisfied with the service. Took 8 hours to complete a repair that I was originally quoted it would only take 2-2.5 hours After it had already taken 5 months to get the part ne More

by Catherine1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
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Apr 01, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we are deeply disappointed by your experience at AutoNation Volkswagen Mall of Georgia. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (678) 807-4171 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 23, 2022

Such a pleasant experience! No pressure whatsoever and Travis was the best and Jay was awesome as well! I love my Tiguan!! More

by calvert419
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
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Mar 30, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2022

I sat there for three hours just for the technician to tell me they couldn’t do an update and would need to order new parts. More

by Tim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sead
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Mar 29, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello Tim, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (678) 807-4171 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 21, 2022

I had a great experience. I would recommend your dealership for anyone looking for a great car and a great price! Thank you! More

by ericbrown2232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ena Adabamu
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Mar 30, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 19, 2022

Everyone was very pleasant however one repair concern which I addressed with two service consultants was not corrected. When I got home and checked out my repair issues it was clearly not addressed. The More

by Redbug50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sead
Report | Print
Mar 19, 2022 -

Redbug50 responded

Also I called and left a message that the concern had not been addressed. No one responded.

March 17, 2022

VW at mall of Georgia was so helpful from beginning to end. They communicated with me during the entire process. Highly recommend it. More

by oriente73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brown
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Mar 30, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2022

Great experience, great service. They make you feel very comfortable during the buying process. It was very easy More

by Miguel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asiel
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Mar 30, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2022

The service representative (Anthony Sano) in the front intake was excellent. But the service process took much longer in the back. More

by Andy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Sano
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Mar 30, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello Andy, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2022

The sales and management team are wonderful to work with! They honor their warranty packages and go overboard to make sure repairs are done completely. I would recommend this dealership to family and friends More

by stephanie.r.wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dunford
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Mar 30, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2022

So far every time I want to get a oil change I had a decent experience More

by Mygladney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N S
Report | Print
Mar 30, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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