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AutoNation Volkswagen Mall of Georgia

Buford, GA

Overview
Reviews
Vehicles
4.4
561 Reviews
If you're in the market for a new or used Volkswagen in the Atlanta area, make sure to visit AutoNation Volkswagen Mall of Georgia. Our state-of-the-art showroom features one of the largest inventories of both new and used Volkswagen cars and SUVs in the Greater Atlanta area. Our showroom is located on Buford Dr just north of the Mall of Georgia, and is an easy drive north from downtown Atlanta. Whether you're shopping for your first Volkswagen, or are a longtime Volkswagen owner, our team at AutoNation Volkswagen Mall of Georgia looks forward to finding the perfect car or SUV for you!
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3711 Buford Dr

Buford, GA

30052

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Showing 561 reviews

March 09, 2023

I have a big thank you to VW Mall of Ga for getting my old VW back to working well before my birthday. My car passed its emission test. In addition, the service advisor made some great suggestions for mai More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saud
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Mar 13, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello Ray, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 02, 2023

Friendly, personable, listened to reasoning(s) on our behalf, great attitude, professional, good customer service More

by dlessane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Rozier
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Mar 06, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 01, 2023

Professional staff, very long wait times. even for an oil change I had to wait between 2 and 3 hours More

by Petru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
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Mar 05, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (678) 807-4171. We'd appreciate the chance to make your experience a positive one.

February 27, 2023

I’m very happy with the service they’ve provided. Big shout out to Chris So The (salesman) and Jessica Slaghter in (finance). They truly made car buying easy and enjoyable. They we’re understanding More

by Christopher Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris So, Jessica Slaghter
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Mar 04, 2023 -

AutoNation Volkswagen Mall of Georgia responded

HI Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Mall of Georgia! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 27, 2023

The service rep Suad was awesome! I would never take my car to the dealership but my experience with Autonation Volkswagen has changed my mind. Everyone involved with my service was s More

by Hip001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saud
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Mar 05, 2023 -

Hip001 responded

These guys rock!!

February 27, 2023

James has provided me an excellent customer service and care. I would definitely recommend him. More

by euichannoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Mar 06, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

Great customer service from James excellent work on my car. Everything when smoth no idea with the repairs I had on my vw definitely coming back More

by malverpineda1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 22, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 17, 2023

Q helped me tremendously to get my car, great customer service. Clean environment and friendly staff. More

by anamarichavez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin champion
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Feb 21, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

Bought a car here back in 2021. While the purchase experience was overall pleasant, the service appointments have been mediocre at best. The service advisors are prompt and polite! More

by Mbgherghel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suad
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Feb 13, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, Thank you for taking the time to share your feedback with us. We would like to have a better understanding about your experience. Please reach out to us at (678) 807-4171 at your earliest convenience and we will do our best to resolve this with you.

February 09, 2023

Very professional and friendly business. was fast and efficient and explained everything very well to me More

by carolinerenae
Recommend Dealer
Yes
Employees Worked With
william Kenyon
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Feb 12, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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