AutoNation Volkswagen Mall of Georgia

I had strange problem. Front door actuator. Had to be replaced. Turned out it was very expensive parts and labor, but and door is opening and closing fine Front door actuator. Had to be replaced. Turned out it was very expensive parts and labor, but and door is opening and closing fine More

This is my go to dealership for all of my car needs. I find the advisor and service team to be fast, friendly and very communicative. I find the advisor and service team to be fast, friendly and very communicative. More

This is our second VW Atlas that we buy at VW Mall of GA and while I always shop around for the best price, VW Mall of GA always gives me the best price and service. Great thanks to Josue who provided excep and while I always shop around for the best price, VW Mall of GA always gives me the best price and service. Great thanks to Josue who provided exceptional customer serive. More

Asmir stayed in touch with us, which I appreciated. Once the car was into the garage, the repairs when done quickly. Once the car was into the garage, the repairs when done quickly. More

I was pleasantly surprised at how amazing my experience was at the dealership. Asmir was incredible with taking care of my vehicle. He keep me updated and honored the coupon from the site. I asked if a car was at the dealership. Asmir was incredible with taking care of my vehicle. He keep me updated and honored the coupon from the site. I asked if a car wash was included and he said yes. I mentioned I was glad because a bird had pooped on the car. When I went to pick up my car, he let me know he pressure washed the spots. I was so impressed how he went above and beyond to do that. He didn’t try to get me to add services or buy anything extra. In fact I told him the last place I went to said I needed some items, he reviewed everything and no everything looks good. I was shocked because my fear and I know of people won’t get their car serviced at a dealership because they worry about add ons and the price. Asmir being helpful and honest has made me want to continue to bring my Taos here. Best experience. Oh and he had the coolest pens they looked tools at his desk. If you need service, he’s your guy. More

Quinten and Brian always take great care of me. They both provide clear explanations of the work that is being done and help with planning future service visits. I recently had issues with a bat They both provide clear explanations of the work that is being done and help with planning future service visits. I recently had issues with a battery which I brought from the dealership about 2 years ago. The battery was defective and they stepped up to replace it free of charge. Top notch service! More

I was going to purchase a vehicle, same day. It simply would come down to the aesthetics and overall “feel” once I drove 400+ miles to the dealership. My coordination was on-point. Had my fi It simply would come down to the aesthetics and overall “feel” once I drove 400+ miles to the dealership. My coordination was on-point. Had my financing in order… USAA would cut the check, easy-peesy. In my mind… it couldn’t get easier than me. 2 hours prior to arriving the other “option” was sold… That was disappointing but I’m nearly there … so ok, then. The original finance fella had already left for the evening (ok, that’s fine too) … as I entered the office I was told (not asked) that the individual finalizing me was “in training”. Ugh. It’s dark. A lil past 8pm I don’t mind that training is necessary, but not tonight. I was out of state, tired, and with less than a hour before the dealership closed it should’ve been common sense to have a veteran. Ok, that happened. I looked in my vehicle and asked where my “mats” were… it’s specifically engineered for bmw and not readily available for purchase. I was told that they would be placed after the “detailing” which would occur shortly. Ok, got it. As it turns out… both front mats were missing, the two back stem valves on the tires were missing & the back half of the vehicle wasn’t vacuumed because residual animal hair on a mat was there. My contention is the lack of attention to detail & the notion of misappropriation towards training on a customer who is both exhausted & disappointed (insert other car sold here). I did my part. Practically had the e-check in hand… I didn’t even negotiate the price or ask for a courtesy discount because of the lack of car reservation that I was promised. So… this was a first & last in terms of experience @ this dealership for me. The Salesman was nice… but it’s like the garnish on a meal (it counts) but the things that matter to me… well… those matter. More

Had a great experience working with this dealership! The staff was friendly, honest, and made the process smooth from start to finish. No pressure, just helpful service and a fair deal. Highly recommend The staff was friendly, honest, and made the process smooth from start to finish. No pressure, just helpful service and a fair deal. Highly recommend! More

Experience was great everyone was professional and helpful. Got me a great deal on a Taos I recommend this dealership of your in the north east area of Georgia helpful. Got me a great deal on a Taos I recommend this dealership of your in the north east area of Georgia More

Traveling from out of state, our VW Golf was towed to this location on Sunday with a suspected serpentine belt issue. People were nice, but having to wait 2 - 3 weeks for a service tech to even to look a this location on Sunday with a suspected serpentine belt issue. People were nice, but having to wait 2 - 3 weeks for a service tech to even to look at the problem was impossible for us. Had it towed to another VW repair shop. Gave a 2-star because they were nice, but 2 - 3 week wait to get a diagnosis was ridiculous. More