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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.4
238 Reviews

238 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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July 06, 2023

All in all not too bad. Rebecca the mechanic that worked on my car was fabulous!! More

by adswindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca/Conner
Jul 09, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 05, 2023

Kimberly is the best service advisor! !! Her customer service, attention to detail, empathy and going above and beyond is exceptional. Please make sure she gets recognized for all her hard More

by Denisa Vreeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly at AutoNation Volkswagen Las Vegas, Sahara
Jul 07, 2023 -

AutoNation Volkswagen Las Vegas responded

Denisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

Thank you! My service techs and desk employees were amazing. I would return again and I appreciate you More

by waverush
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 03, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 28, 2023

Apparently washing your car after having it serviced is no longer part of their customer service anymore. I noticed this when I picked it up the other day and mentioned it to the gentleman who drove the ca More

by scribscott
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown
Jul 03, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (702) 605-5802 when you have a chance. Thank you, and we look forward to hearing from you.

June 23, 2023

They repaired my car right away and sent me Lyft to pick it up. It was such a kind gesture and I am very pleased. More

by ranaakoksal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
i dont know
Jun 27, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

I don’t usually bring me car to AutoNation. I usually got to Findlay Volkswagen. But I found AutoNation to be fast and efficient, and Jeffrey was very nice. More

by Batgirl77!
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jun 27, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2023

It is clean. The staff is very friendly, helpful and polite. I had a great experience buying and getting service for my vehicle. More

by varela215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jun 19, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Very understanding and knowledgeable about what you need and what is best for your situation. Customer service is A1, they make sure they go above & beyond to make you feel valued as they earn your consiste More

by MontuMerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jun 15, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

Staff was very knowledgeable and friendly. Jeffrey Lopez was a lot of help. Will definitely be returning. More

by Jessecastro1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez
Jun 12, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Volkswagen Las Vegas! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Well organized good service representatives also friendly worker my service representative for recalls was great can in early and walk back to tell me how long More

by marioferrari1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery lopez
Jun 05, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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