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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.5
235 Reviews

235 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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October 16, 2023

My dealership experience was outstanding. The service staff greeted me with great customer service. My car service was efficient and quick. The staff was friendly and nice. Also, the waiting More

by Dee Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janik A. & Connor B.
Oct 20, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

I love this dealership! Customer Service plus. Even while you wait! Service dept and mgr. are great! More

by BarbHill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner, Kim and Joseph Costello
Oct 05, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 23, 2023

Very quick and seamless process. . gentleman was very nice and explained everything being done to my car. More

by tisha.degree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 25, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 22, 2023

It's was very nice and everyone seem like they were happy to be at work. More

by tanganykajwhiting7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 25, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 20, 2023

This dealership always has great customer service. Always take very good care of my vehicle. They always send me a very detailed report on my vehicle. I would definitely recommend this dealership !!!! More

by Barbie86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Orte
Sep 22, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Las Vegas and we hope to be of service again in the future.

Sep 22, 2023 -

Barbie86 responded

Great dealership amazing customer service. The staff was very professional and helpful !!!

September 04, 2023

I took my car into this dealership for the first time for vehicle maintenance. The staff was very friendly and helpful. The one thing that I didn’t like was the way I received my vehicle back. It was only wa More

by savannah.swartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 07, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello Savannah, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2023

I needed alone car and was given one. the recall and maintenance was done in one day even though the dealership seemed very busy. I left my cell phone in the loaner and was called to come More

by nadolynk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Sep 07, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2023

They were extremely busy however the service manager did everything he could to keep me informed and work with the warranty to get my car back to me in a stressful situation. More

by Lbarlow84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 01, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

The employees are very friendly at this location in the service department however I am not impressed with Volkswagen as a whole. I will add this is the best location I have been to as centennial and Hende More

by wright.carli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex, Connor
August 14, 2023

When my Jetta’s front end started to vibrate on the freeway I stopped at the Big O Tires I had recently bought some new tires from to have them check it out. Big O’s diagnosis: replace the control arms More

by KirkPeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 18, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Volkswagen Las Vegas and we hope to be of service again in the future.

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