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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.5
235 Reviews

235 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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February 16, 2022

Ray Shapiro was very honest and up front with me. I was frustrated with my car not being worked on the day of my appointment. When Ray explained the situation I was able to rationalize the situation More

by Ljohn8813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Shapiro
Feb 21, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 10, 2022

Always a clean facility with friendly knowledgeable staff. The service department is swamped and the employees still have a good attitude. More

by mfert7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gaydos
Feb 12, 2022 -

AutoNation Volkswagen Las Vegas responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2022

Service advisor Jeffrey was great! Kept me informed and got me a loaner car to boit! More

by Donnap818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Feb 07, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you so much for your positive comments about AutoNation Volkswagen Las Vegas! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2022

Great friendly service, I went for a oil change and was in and out plus they washed my car after. This place is great More

by ppalomera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore
Jan 26, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 24, 2022

Great service and communication from Mark my service advisor Great service and communication from Mark my service advisor More

by Jwljerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service & Kortez in sales, Mark Gilmore
Jan 26, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 21, 2022

I took my Volkswagen Tiguan in for it's regular 20,000 mile service, Raymond Shapiro, who was the service advisor, did a wonderful job!!! More

by kenjo4635
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvette Perez
Jan 25, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. If you have any further questions, please give us a call at (702) 605-5802. We're always happy to help!

January 21, 2022

They are very upfront with what work needs to be done, and I always know their work is done right. More

by Minimojay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte Wilson
Jan 26, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 18, 2022

I took my Atlas in to be serviced and Jeffrey was my service advisor. He was wonderful. Very helpful and friendly. My car was ready even earlier than he had said. It was clean when I picked it up. I wou More

by Tym410s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez
Jan 21, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Volkswagen Las Vegas. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 16, 2022

Charlotte helped me and got me in and out quick. Appreciate when there are sweet people working upfront becauee you’re already having a stressful time getting the car fixed. Appreciate her so much! More

by miamax1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte Wilson
Jan 20, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 12, 2022

VW Dealership will take care if your issues and work it out. There is no hesitation on resolving an issue. You are well taken care of when taking your vw for service. Upfront estimate is precise and waitin More

by RobertQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez
Jan 20, 2022 -

AutoNation Volkswagen Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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